Aodhán O Donnell Email & Phone Number

Omagh

As Parts Manager within Telestack, I am responsible for developing and leading our strategy to grow the Parts Business within the company and for maintaining first class customer service levels. Duties and responsibilities include the below. - Developing and leading the strategic plan to enhance parts sales.- Improving and maintaining responsiveness and customer service levels. - Providing feedback to internal stakeholders to drive positive change to the business in order to align with market expectations- Maintenance and presentation of monthly financial reports including sales, margins and projected month end values.- Lead and manage the Inventory Stock Management and associated KPI's to continuously improve the effectiveness of our stock holding.- As part of Telestack Management team, contribute to overall company growth and improvement strategy.

Omagh, Co.Tyrone

Responsible for developing and leading the strategy to grow the parts sales business. Reactively and Proactively preparing quotations for spare parts sales. Engaging with new and existing dealers and end users to provide proposals for adequate spare parts stocking.

Coalisland, Co.Tyrone

As CSR within McCloskey Spares division I was responsible for providing spare parts and after sales support to a range of McCloskey dealers across the world. I was responsible for all steps of the sales process from assisting with part identification, providing quotations, order processing, raising PO's in-house and to external suppliers, arranging transport and preparing files for invoicing. During my time in McCloskey I gained a very sound knowledge of crushing, screening and stockpiling machinery and their associated spare parts. Daily use of the Epicor MRP system also enabled me to gain an extensive knowledge of many of the processes and features available within the software. Responsible for creation of recommended spare parts lists and wear parts literature guides.I was a designated first-aider having completed the PFI First Aid at Work 3 Day Course.

Omagh, Co.Tyrone

Carrying out a range of roles in this busy builders suppliers and general hardware merchants. Taking and placing orders by telephone, fax, email and face to face and processing these in order to organise deliveries and update sales ledger. Processing and matching purchase orders, goods received notes and invoices in order to reconcile supplier statements to purchase ledger and process payments. Carrying out general cashier roles such as maintaining daily float, preparing banking lodgements and dealing with banking transactions and reconciliations.Obtaining technical information on a wide range of products involved in construction processes and relaying these to customers including architects, engineers and contractors. Sourcing, pricing and procuring goods for resale. Using Intact Accounting and Business Management ERP SoftwareI spent almost a year working within the company's online department, Your DIY Shop. Working in partnership with the marketing manager, I was responsible for maintaining the sales function for the e-commerce business through the Website Content Management System and also over multiple platforms such as Amazon, Ebay, and Gumtree. Provided customer support through telephone, e-mail and social media. Preparing images on Adobe Photoshop for product listings and promotional material. Part-time whilst studying. Average 3-4 days per week.

Dromore, Co.Tyrone

Being the most senior bar person in this busy public house and entertainment lounge, I was responsible for overseeing the smooth running of weekend entertainment and a team of up to ten bar staff.Part-time.

Ballygawley, Co. Tyrone

Working as a fitter on the final assembly line, I was involved in all stages of the assembly of mobile screeners and crushers for the aggregates industry. Using a wide range of hand tools, gantries, forklifts, and machinery to fit electrical, hydraulic and mechanical machine components. Handover to pdi team and subsequent corrective actions following pdi inspections.Full-time throughout gap year.

Belfast, Northern Ireland

Undertaking CATI (Computer Aided Telephone Interviewing) in order to obtain findings for social research, policy evaluation and market research.Part time whilst studying.

University Of Ulster Jordanstown

Part of a team of six people assisted by Bank of Ireland officials, faced with the challenge of growing 3rd level account recruitment within the campus. As well as being actively involved in all the marketing tasks of this group, as secretary within the group I was responsible for organising meetings, liasing with bank officials, facilitating weekly progress meetings, producing minutes, etc.Part-time whilst studying.

Dromore, Co.Tyrone

Working as a grounds-worker carrying out activities such as; fencing, kerbing, paving, re-surfacing, drainage, etc. Within this role I gained the experience of operating heavy machinery and power tools such as; tractors, diggers, cement mixers, power drills, stihl saws, and more.Part-Time

Bsc (Hons) 1St Class, Management And Leadership Development, 1St Class Honours

Activities and Societies: GAA

A Levels

A - Business & Leisure Studies B - History C - Government and Politics Activities and Societies: GAA - MacRory Cup Captain 2010 - Ulster.

Foundation Award, International Trade

British Chamber of Commerce nationally accredited foundation award in international trade encompassing the following modules.