Administrative manager: • Supervised daily activities of 56 branches consisting of 350+ personnel and ensured practice of code of ethics and compliance with regulations. • Received Best Bank - India award 2022 by Global Finance Magazine.• Planned and evaluated operations of the department under control and assisted them with staff training.• Responsible for timely and smooth conduct of the internal audit of branches. • Ensured smooth functioning of branches under control by providing real-time support and expertise. Mortgage manager: • Managed a portfolio of $119.9 million CAD and provided expertise to team members. • Responsible for discovering new opportunities, achieving monthly credit growth of the branch, and timely renewal/recovery of loans. • Maintained an average of 25+ loan proposals per month and ensured credit policy as per BASEL norms. • Custodian of confidential information of customers and loan documents.Accounts manager: • Prepared monthly internal reports based on statistical and financial analysis using a centralized banking system. • Authored monthly in-person and online meetings with senior management to develop a road map to maintain monthly business growth.• Maintained a competitive approach among staff members with a focus on business growth and development.

Junior loan manager: • Obtained an in-depth understanding of sourcing, underwriting of loan proposals, and assessment and mitigating of risks related to loan proposals. • Operating knowledge of loan processing software (LLMS, RLMS, LoS). Sales and marketing manager: • Responsible to make warm calls and personal visits to customers. • Achieved annual growth of 141% by arranging the sale of financial products.• Establishment of relations and networks with real estate agents, builders, and potential customers.Front desk customer relationship manager: • Responsible to attend 150+ walk-in customers daily and provide banking services. • Facilitate onboarding of customers using customer relationship management (CRM) after proper due diligence as per AML-KYC FATCA norms.• Processed cash and cheque transactions with financial discretion worth CAD 32,000.

• Writing codes for new websites using PHP, HTML, CSS, jQuery, and JavaScript. • Solely responsible for the maintenance of live websites. • Understanding new technologies for providing digital solutions. • Operating knowledge of computer systems and networking. • Supported international clients with web services and real-time assistance.