• Negotiated and led cost-effective solutions and diversified learning resources with clients in Latin America.• Supervised the Latin America learning development team to complete 12 blended learning projects within tight deadlines.

• Guided and mentored instruction designers to develop personalized career development plans.• Created standardized learning design templates for clients such as UC Berkeley.

• Demonstrated flexibility and adaptability by quickly learning and utilizing different technology platforms based on client needs resulting in a 100% client satisfaction rate.• Collaborated with subject matter experts and production team to assess the learner’s needs, determine outcomes and create engaging and compelling content for learners using instructional theory and best practices.•Developed training materials and conducted workshops on effective project management techniques.

• Independently conducted comprehensive market research on potential LMSs, analyzing growth opportunities, competition, and industry trends to identify the best fit for the company's needs, resulting in a 100% adoption rate within a tight timeline.• Managed the maintenance and troubleshooting of an LMS system.

• Regularly participated in industry forums, blogs, and social media groups to stay updated on the latest trends and best practices in learning and performance architecture.• Proposed a detailed report of reimagining learning approaches, shifting innovation within the department, and adaptability to the market changes to increase learner retention and revenue.

Venciendo AL TOEFL is a high-quality worldwide online program that will help low-income international students prepare for the TOEFL at a cost-efficient price. It offers courses and resources that have the goal to help a student be successful.- Led aesthetic vision through Adobe Photoshop and Canva in the creation of a differentiated product.- Maintained legally compliant, highly secure, and user-friendly content to facilitating smooth use byinternal and external stakeholders.- Liaised with 4 Subject Matter Experts to better understand appropriate solutions for the development ofquality courses.- Developed course outlines, documentation, and assessment strategies to maintain instructional designdirection.

- Collaborated closely with instructors to prepare online materials, content, and tools to facilitate materials for over 500 + college students globally.- Developed assessments and rubrics to evaluate course effectiveness, altering content, and delivery to achieve student learning goals.- Monitored accuracy, completeness, and quality of documents, filenames, and submittal details to identify deficiencies and recommend corrective actions.- Devoted special emphasis in resolving live online course problems, improving operations, and providing exceptional client support by working closely with the project manager to identify issues.

-Provided over 30 professional recommendations and training to universities on redesigning courses, training material, and student retention based on each instructors' individual needs.- Saved company 60 hours by implementing cost-saving initiatives that addressed long-standing problems.-Interfaced effectively with global production team, including graphic designers and animators to transform over 30 uninspiring courses into warm and inviting spaces.

- Collaborated with Curriculum Designer experts to discuss academic-needs of students including students with disabilities such as visual and hearing impairments.- Adapted quickly to the changing and competing project demands.- Acquired rapid proficiency in Canvas LMS which increased course quality and decreased turnaround time for the company.