Arnav Arora
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Arnav Arora Email & Phone Number

Senior Customer Success Manager at LeanDNA
Location: Greater Toronto Area, Canada 5 work roles 2 schools
1 work email found @leandna.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

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Work email a****@leandna.com
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Current company
Role
Senior Customer Success Manager
Location
Greater Toronto Area, Canada
Company size

Who is Arnav Arora? Overview

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Quick answer

Arnav Arora is listed as Senior Customer Success Manager at LeanDNA, a with 100 employees, based in Greater Toronto Area, Canada. AeroLeads shows a work email signal at leandna.com and a matched LinkedIn profile for Arnav Arora.

Arnav Arora previously worked as Customer Success Manager at Leandna and Technical Integration Team Manager at Tradeshift. Arnav Arora holds Master Of Business Administration - Mba, Information Technology, 8.81 from Amity University.

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Email format at LeanDNA

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{first}.{last}@leandna.com
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Profile bio

About Arnav Arora

At LeanDNA, my role as a Customer Success Manager revolves around creating impactful customer relationships and ensuring seamless integration of supply chain solutions. With an MBA in Information Technology from Amity University, my focus is on driving results that resonate with our customers' goals, underpinned by robust problem-solving skills and effective project implementation strategies. Having transitioned from a Technical Integration Team Manager role, where I led a dynamic team and fostered cross-functional collaboration, I now leverage my expertise in Customer Relationship Management to enhance user experiences and facilitate continuous improvement. My approach is strategic, customer-centric, and informed by a deep understanding of supply chain dynamics and technical integration, ensuring that every interaction adds tangible value to our clients' operations.

Current workplace

Arnav Arora's current company

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LeanDNA
Leandna
Senior Customer Success Manager
Toronto, ON, CA
Website
Employees
100
AeroLeads page
5 roles

Arnav Arora work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Toronto, On, Ca

Customer Success Manager

Current

Canada

• Act as the primary point of contact for a group of customers, including trainingand continued support to our customer sites.• Map customer processes to LeanDNA’s capabilities;• Interface with other internal team members (support, data integration, product,engineering, sales, etc.) as needed to resolve issues;• Understand LeanDNA’s product and supply chain domain to document andrespond to issues independently (or communicate gaps clearly both internally andto the customer);• Set expectations appropriately and communicate clearly with our champions atthe customer’s site;• Monitor key customer success metrics to ensure that LeanDNA is driving resultsand helping customers achieve their goals;• Provide proactive guidance to key users, encourage adoption, and assist ineducation on product updates;• Conduct periodic business reviews with customer executives (both in-person andover web meetings);• Coordinate with customer executive sponsors and supply chain teams to schedulekickoff meetings, facilitate training sessions, help with strategic goal setting, andidentify potential expansion opportunities;• Develop an action plan and ongoing relationships with executive sponsors andchampions at customers and become their advocate internally at LeanDNA;• Travel to visit clients on-site as needed to provide support, build relationshipswith key users, and develop expansion strategies with accounts; and,• Plan, control and administered budgets for client projects and support the work oncontract renewals.

Aug 2022 - Present

Technical Integration Team Manager

Kuala Lumpur, Kuala Lumpur, Malaysia

Tradeshift is a unicorn in the Fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments,and workflow.-Managing a Team of 20+ members based in Kuala Lumpur ,also working closely with Sellers and cross functionally across Tradeshift, enabling the automated exchange of data between the Tradeshift platform and Seller systems and working with the biggest brands in the world integrating their supplier networks, architecting, and building supplier solutions.- I Work closely with my peers to develop the global teams vision and strategy, and engage stakeholders across Tradeshift to communicate our vision and ensure the teams success.- As a manager, I am hands on as hiring strong team members obsessed with delivering best in breed integrations, and develop career plans and growth opportunities for my team members.- Technical Integration Engineering Team is the team responsible for the technical part that is happening in the Onboarding process, being the engineers who build the connector between the seller ERP system and Tradeshift Platform, enabling the automated exchange of data between the two systems.- Expert in new cutting edge cloud technologies used be Tradeshift Platform, and the experts of older technologies we interact with on the ERP side, working side by side -with some of the biggest brands in the world, integrating their supplier net-orks, architecting, and building supplier solutions.- Works on technical implementation of the integration projects assigned to Myself and Team, including all aspects of the technical side of the project, solution architecture, it;s implementation and support through testing, go live, and hyper care. In this journey, we also participate in client facing calls to support your Project Manager on the technical subjects that are discussed.

Oct 2018 - Jul 2022

Sap Srm Consultant

Chandigarh Area, India

Bunge Limited is a leading global agribusiness and food company operating in over 40 countries.Bunge buys, sells, stores and transports oilseeds and grains to serve customers worldwide; processes oilseeds to make protein meal for animal feed and edible oil products for commercial customers and consumers; produces sugar and ethanol from sugarcane; mills wheat, corn and rice to make ingredients used by food companies; and sells fertilizer in South America.Role :- • Good experience in projects with global SRM implementation with multiple back-end’s. • Knowledge on SRM functionalities: Strategic Sourcing, Contract management, Self-service procurement, Operational Procurement, Plan-driven.• Knowledge on SRM Approval workflow for Shopping cart, Contract, Purchase Order, confirmation and Invoice.• Knowledge on Internal and punch-out catalogues (OCI - Open Catalog Interface).• Assist in the evaluation, definition, design and approval of SAP modifications and enhancements in SRM and related areas• Support and implementation of new SAP enhancements, upgrades/releases etc. • Analysis of business requirements.• Knowledge / Experience in Incident Ticket Systems (Service Now, Jira, etc).• Design and implementation of full solutions (Including testing and UAT Support)• Identify integration issues and develop solutions to these issues.• Work effectively with local experts as well as with the business community.• Clarify processes to end users and business stakeholders as required• Provide detailed transactional information to internal and external auditors as required• Provide guidance on technical feasibility and appropriateness of proposed solutions when alternative solutions are available• Establish good relationships with stakeholders.• Identifying and raising issues to local Business Owners or management to achieve resolution for SRM development tasks• Maintain process documentation for SRM processes & tasks

Jul 2018 - Sep 2018

Associate Consultant

Mumbai Area, India

SAP SRM , Ariba Associate Consultant , Integration and Activation Specialist• Worked in both SAP SRM 4.0 and 7.0 versions.• Understanding of SRM Business scenarios (Extended classic scenario and standalone scenario).• Knowledge and implementation experience of SAP SRM 7.0 Upgrade and SRM4.0 support project.• Team player, proactive attitude and strong personal skills. Ability to establish and sustain effective relationships with customers and its organization.• SRM organizational structure management and SAP SRM roles.• Master data changes, account assignment setting in SAP SRM module.• Worked with Basis team for RFC connection, logical system definition etc.• Workflow monitoring, resolving workflow errors in SAP SRM module.• Providing EBP support for SAP SRM module.• Coordinate with client representation for requirement research and accordingly created user cases for various functional requirements.• Handling issues related to Shopping Cart / Workflow / Transfer of documents to Backend / Confirmations.• System monitoring activitiesSAP AribaWorking on Implementation of SLP and Sourcing module for one of the leading Oil and Gas Company - TOTAL.1.Implementing SLP version which involves SUpplier Request form configuration, Supplier registration configuration and configuring templates based on visibility conditions.2.Configuration for RFI sourcing module based on visibility conditions for 200+ Templates and configuring commodity specific events trigger action.3.Integration with S4 Hana system and SCP by using correct API's configuring correct header fields needed.

Sep 2015 - Jun 2018
Team & coworkers

Colleagues at LeanDNA

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2 education records

Arnav Arora education

Master Of Business Administration - Mba, Information Technology, 8.81

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, 7.03

FAQ

Frequently asked questions about Arnav Arora

Quick answers generated from the profile data available on this page.

What company does Arnav Arora work for?

Arnav Arora works for LeanDNA.

What is Arnav Arora's role at LeanDNA?

Arnav Arora is listed as Senior Customer Success Manager at LeanDNA.

What is Arnav Arora's email address?

AeroLeads has found 1 work email signal at @leandna.com for Arnav Arora at LeanDNA.

Where is Arnav Arora based?

Arnav Arora is based in Greater Toronto Area, Canada while working with LeanDNA.

What companies has Arnav Arora worked for?

Arnav Arora has worked for Leandna, Tradeshift, Bunge, and Capgemini.

Who are Arnav Arora's colleagues at LeanDNA?

Arnav Arora's colleagues at LeanDNA include Patricia M Varraveto, Scott Wright, Chris Egan, Ayush Singh, and Scott Chambers.

How can I contact Arnav Arora?

You can use AeroLeads to view verified contact signals for Arnav Arora at LeanDNA, including work email, phone, and LinkedIn data when available.

What schools did Arnav Arora attend?

Arnav Arora holds Master Of Business Administration - Mba, Information Technology, 8.81 from Amity University.

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