Arnold David Angulo Email & Phone Number

Jacksonville, Texas, United States

In my role, I enhance operational excellence by monitoring store functions and managing sales tracking. I implement new programs to improve efficiency and customer satisfaction. By observing staff interactions and offering actionable feedback, I support effective training and development. I address customer-related issues promptly, which not only positively impacts the customer experience but also aligns with the company’s brand expectations. These efforts contribute to a cohesive and high-performing team, ultimately driving store success and customer loyalty.Some key achievements in this role include: • Drove the store to rank in the top 20% of all locations within four months, showcasing strategic excellence

Greater Boston Area

At the forefront of my position, I spearheaded a sales team dedicated to exceptional client service for an average of 250 daily customers. My success in upselling improved operations across the board, and I cultivated team growth through rigorous training and performance goals. By devising and implementing strategic sales initiatives, I reinforced our brand’s reputation and achieved notable revenue increases. Some key achievements in this role include:• Ranked #6 out of 2700 stores company-wide, demonstrating exceptional leadership and sales acumen.• Awarded the Winner Circle distinction three times, placing in the top 1% of managers.• Consistently ranked in the top 20% of 2700+ managers in the company across multiple quarters.• Managed the Fenway store in Q2 2018, achieving a rise in customer retention rates.• Pioneered sales techniques in TVision and TFB products throughout 2020 and 2021.

Boston, Massachusetts, United States

In this position, I excelled in delivering top-notch sales support and customer service, serving as a committed ambassador for small businesses in a vibrant retail setting. I mentored new sales associates in lead generation and conversion techniques, which contributed to notable growth within the business segment. My analysis of weekly summaries and market trends enabled the implementation of strategies that improved store performance and customer engagement.Some key achievements in this role include:• Recognized as the top-selling associate in 2016, demonstrating dedication to achieving business objectives.•Named T-Mobile New England All-Star in 2017 for significant contributions to team success.• Nominated for Winners Circle award in 2015, 2016, and 2020 for exceptional sales and customer service.• Quickly advanced to a management role, recognized for leadership and effective sales training.• Achieved a ranking within the top 1% sales performers in the northeast region, showcasing a consistent track record of high sales performance.

Fenway Park

Everett, Massachusetts

Everett, Massachusetts

Boston, Massachusetts

I was on-call for shifts to work as a line cook, vendor and sales associate at venues such as Fenway Park and TD Garden.

Bachelor Of Business Finance, Business

Sport And Fitness Administration/Management