Arnold Ramirez Email & Phone Number

Jacksonville, Florida, United States

Responsible for supporting large scale global transaction throughput. Diligence in a fast paced environment is necessary in this role.I monitor our live global payment systems for deviations in expected behavior, taking immediate action. Our systems are largely Java based and so I find myself using my knowledge of Java on a regular basis.I work with Dev and DevOps teams in deploying releases into our production environment, and to roll releases back.I write technical knowledge articles for our internal knowledge base, and train new team members on SOPs.I also use SQL to produce critical reports, and to assist in troubleshooting by observing payments moving through the system.

Austin, Texas, United States

I provided hardware and software solutions for various small business clients. I advised on the purchasing of computers, and performed configuration and support including manual data recovery tasks.I provided a web presence and SEO services, primarily on Google Maps and Search via Google Business Profile.I also provided multimedia computing solutions for local media production companies.

I taught CSCI 1101 - Intro to Computer Science.I crafted and curated highly illustrative learning materials, and designed fair yet rigorous rubrics to achieve Student Learning Objectives.Being in this role at the start of the pandemic, I collaborated closely with colleagues to formulate new ways of ensuring remote student engagement.I also served as a Graduate Teaching Assistant during this time, grading student submissions and tutoring both undergrad and graduate students to clarify technical concepts and objectives.

Edinburg, Texas

I debugged in-house software tools written in C++, including interviewing users onsite to ensure prompt and accurate fixes.I generated reports on student and school data in Microsoft SQL Server.I performed web development tasks including graphic design and writing JavaScript components.

Bachelor Of Science - Bs, Computer Science

Associate Of Science - As, Computer Science