Amy Schaefer Email and Phone Number
syracuse, new york, united states
Amy Schaefer's Location
Getzville, New York, United States, United States
Amy Schaefer's Contact Details
Amy Schaefer work email
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Amy Schaefer personal email
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Amy Schaefer phone numbers
About Amy Schaefer
I am a passionate, self-motivated, solution-oriented professional with proven market research, competitive intelligence, product development and business strategy experience. My focus is to understand the needs of the customer and market to ensure our team has the information required to make solid decisions, generate new ideas, and identify product or service enhancements that provide solutions and drive results. I bring a broad experience across organizational types and industries, including pharmaceutical, food service and manufacturing, banking and financial services and non-profit which enables me to easily adapt to workstyles and environments.> FOCUSED CUSTOMER-CENTRIC APPROACH: striving to create the best outcome by balancing the customer's needs with that of the organization.> EXCELLENT ORGANIZATIONAL AND PROJECT MANAGEMENT: providing oversight and support to others and a proven ability to manage all stages of projects and multiple priorities.> EXPERT COMMUNICATION SKILLS; tailoring written and verbal communications to the specific audience.> STRONG FINANCIAL ACUMEN: allocating and monitoring annual budgets, including monthly reforecasts, project budgets, invoicing and payment. > CROSS INDUSTRY EXPERIENCE: delivering actionable business and marketing plans that drive organizational improvement and financial growth across pharmaceutical, food service and manufacturing, banking and financial services, and non-profit.
Amy Schaefer's Current Company Details
Ks&R
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Market Research & Consumer Insights Professional
syracuse, new york, united states
- Website:
- ksrinc.com
- Employees:
- 149
Amy Schaefer Work Experience Details
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Insights ManagerKs&R Nov 2024 - PresentBuffalo, New York, United StatesI bring consumer and market insights to life to provide our clients' a deep understanding the market and customers’ needs. Every client and project is unique so we first listen and learn so we understand our client's needs so we can design custom research that provides actionable data-driven recommendations. I apply my expertise in both qualitative and quantitative methodologies, including moderating one-on-interviews, virtual and in-person focus groups.
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AssociateKs&R Jun 2021 - Nov 2024Buffalo, New York, United StatesResponsible for bringing consumer and market insights to support our clients' business objectives. Specific focus on designing custom research, survey development, interpreting the data and building reports which provide actionable data-driven recommendations.
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Ww Studio Coach (Workshop Facilitator)Ww (Formerly Weight Watchers) Jan 2019 - Mar 2023Buffalo, New York, United StatesAs a Studio Team Members and Online Coach my role is to support our individual members on their wellness and weight loss journey. As a Studio Team Member, my responsibilities include:> Foster a welcoming and supportive environment within the workshop setting for new and existing members.> Facilitate small group workshops to support members on their journey to wellness and weight loss.> Provide individual wellness checks and coaching to members on weekly… Show more As a Studio Team Members and Online Coach my role is to support our individual members on their wellness and weight loss journey. As a Studio Team Member, my responsibilities include:> Foster a welcoming and supportive environment within the workshop setting for new and existing members.> Facilitate small group workshops to support members on their journey to wellness and weight loss.> Provide individual wellness checks and coaching to members on weekly basis.> Maintain member confidentiality.> Represent company and program at employer health fairs in an effort to increase membership and expand footprint into the WNY area.As an Online Coach (Nov 2019-Jun 2021), my responsibilities included;> Supporting members via online platform on their journey answering specific program questions> Providing in the moment motivational support to members via online platform, when they were struggling with their goals.> Performing technical support to members for the WW App/Web-based account by answering basic technical questions and performing more advanced technical problem-solving as needed> Ensuring member confidentiality of member account details and personal information> Participating in company program and technical trainings to ensure up-to-date certification of online chat program, CRM system.> Individual monthly ratings for Issue Resolution and Helpfulness consistently outperformed company average scores.> Selected as part of the small group of online chat coaches to transfer to Voice Customer Service team during peak periods. Show less -
Market Research & Consumer Insights ConsultantFreelance Sep 2020 - Jun 2021Provides support for ad hoc projects across industries in study design, survey development and data analysis delivering actionable insights and recommendations. Experience working with across all levels of the organization from C-Suite to front-line representatives. In addition to project design and analysis, I can support strategic planning brainstorming sessions, facilitate focus-groups, conduct interviews and surveys and present learning and development sessions.
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Temple AdministratorTemple Beth Zion - Buffalo, Ny Jun 2016 - Aug 2019Buffalo/Niagara, New York AreaResponsible for executing the vision of the Temple Board of Trustees by managing the economic, marketing and communication, physical and human resource functions of the synagogue. Supports the Board and clergy to achieve both the spiritual and financial health of TBZ and the 800+ families that it serves.Specific Duties Include:> Contributed along with Board of Trustees, clergy, and committees members in defining short and long term plans and projects> Oversaw the… Show more Responsible for executing the vision of the Temple Board of Trustees by managing the economic, marketing and communication, physical and human resource functions of the synagogue. Supports the Board and clergy to achieve both the spiritual and financial health of TBZ and the 800+ families that it serves.Specific Duties Include:> Contributed along with Board of Trustees, clergy, and committees members in defining short and long term plans and projects> Oversaw the financial operations of the congregation> Provided oversight and coordinates administrative support for key fundraising campaigns and events to lay leadership and committees> In conjunction with clergy and lay leadership served as a key contact for the congregation, specifically serving as an initial contact with current and potential members > Had responsibility for operational and administrative support, with support staff, to clergy and lay leadership for Religious Observances and Special Events> Led marketing and communication efforts, including overseeing website content, social media, written and email communications.> Had responsibility for day to day operations, including direct and indirect management of staff, administration, communication and operation, upkeep and implementation of technology.> Ensured the healthy, safe and clean operation of all facilities. Show less -
Sr. Manager, Customer Insights & Market Research, Commercial BankingHsbc May 2013 - Jun 2016Buffalo/Niagara, New York AreaLed functional area which provides customer insights and market research for the Commercial Banking business across the US and Canada. Key areas of focus include bringing customer and market insights, including competitive intelligence, to collaborate in developing marketing strategies and improving business operations. Managed full scope of project design, data collection, analysis and providing recommendations. Responsible for department budget, across countries, of up to $1.8… Show more Led functional area which provides customer insights and market research for the Commercial Banking business across the US and Canada. Key areas of focus include bringing customer and market insights, including competitive intelligence, to collaborate in developing marketing strategies and improving business operations. Managed full scope of project design, data collection, analysis and providing recommendations. Responsible for department budget, across countries, of up to $1.8 million USD. Negotiated with vendors to secure quality services at a reasonable cost to the institution. Managed all aspects of the procurement process, including working with legal services to review and draft contracts and monitoring of services and activities. Show less -
Manager, Consumer Insights And ResearchHsbc Aug 2009 - Apr 2013Provided customer insights and market research for the Commercial Banking and Small Business sectors business in the US . Key areas of focus bringing customer and market insights, including competitive intelligence, to collaborate in developing marketing strategies and improving business operations. Managed full scope of project design, data collection, analysis and providing recommendations. Responsible for project budgets up to $500,000. Negotiated with vendors to secure quality… Show more Provided customer insights and market research for the Commercial Banking and Small Business sectors business in the US . Key areas of focus bringing customer and market insights, including competitive intelligence, to collaborate in developing marketing strategies and improving business operations. Managed full scope of project design, data collection, analysis and providing recommendations. Responsible for project budgets up to $500,000. Negotiated with vendors to secure quality services at a reasonable cost to the institution. Managed all aspects of the procurement process, including working with legal services to review and draft contracts and monitoring of services and activities. Show less
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Market Research ManagerHsbc Mortgage Corporation (Usa) Jul 2006 - Aug 2009Led functional area which provides customer insights and market research for the personal mortgage and home lending segments across the US. Key areas of focus bringing customer insights to collaborate in developing marketing strategies and improving business operations. Managed full scope of project design, data collection, analysis and providing recommendations. Negotiated with vendors to secure quality services at a reasonable cost to the institution. Managed all aspects of the… Show more Led functional area which provides customer insights and market research for the personal mortgage and home lending segments across the US. Key areas of focus bringing customer insights to collaborate in developing marketing strategies and improving business operations. Managed full scope of project design, data collection, analysis and providing recommendations. Negotiated with vendors to secure quality services at a reasonable cost to the institution. Managed all aspects of the procurement process, including working with legal services to review and draft contracts and monitoring of services and activities. Show less
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Manager, Market ResearchRich Products Corporation Sep 2002 - Jun 2006Buffalo/Niagara, New York AreaConducted primary and secondary research to identify product and consumer trends and test product concepts to support all stages of the new product development process. Specific responsibilities included:> partnered with both in-store bakery retail and foodservice marketing and sales teams to support product recommendations to customers> led strategic "discovery" projects with cross functional teams in order to identify current and future trends to guide short, mid and… Show more Conducted primary and secondary research to identify product and consumer trends and test product concepts to support all stages of the new product development process. Specific responsibilities included:> partnered with both in-store bakery retail and foodservice marketing and sales teams to support product recommendations to customers> led strategic "discovery" projects with cross functional teams in order to identify current and future trends to guide short, mid and long-term product growth strategies> presented to senior management team market and consumer trends supporting marketing and product development strategies> monitored consumer, market, and product trends in order to keep marketing and the overall business informed of market dynamics> designed and conducted competitive intelligence projects to understand market landscape and scope out new capabilities and product positioning.> worked collaboratively a key member of new product development teams> partnered closely with sensory development teams during late stage development process to gain customer feedback on products> facilitated focus groups and one-on-one interviews with customers to gain customer perspective and feedback on concepts. Show less -
Sr Research Analyst, Outcomes ResearchAllergan Jun 1995 - Aug 2002Worked closely with the clinical research and marketing teams to collect quality of life feedback from patients during phase 2, phase 3, and phase 4 clinical trials. Collaborated with key researchers to document and quantify the cost of disease in order to position treatments effectively to physicians and health care providers and insurance companies. Supported the publication of research results at appropriate industry conferences. Tabulated and analyzed data to arrive at research conclusions… Show more Worked closely with the clinical research and marketing teams to collect quality of life feedback from patients during phase 2, phase 3, and phase 4 clinical trials. Collaborated with key researchers to document and quantify the cost of disease in order to position treatments effectively to physicians and health care providers and insurance companies. Supported the publication of research results at appropriate industry conferences. Tabulated and analyzed data to arrive at research conclusions using SAS and SPSS software. Show less
Amy Schaefer Skills
Customer Insight
Market Research
Segmentation
Marketing Research
Cross Functional Team Leadership
Management
Competitive Analysis
Marketing Management
Competitive Intelligence
Market Analysis
Market Planning
Analytics
Marketing Strategy
Consumer Behaviour
Strategy
Product Development
Analysis
Project Management
Department Budgeting
Team Facilitation
Group Presentations
Presenter
Customer Satisfaction Research
Amy Schaefer Education Details
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Business With A Concentration In Marketing -
Business Administration With Concentrations In Finance And Human Resources -
Jamesville Dewitt High School
Frequently Asked Questions about Amy Schaefer
What company does Amy Schaefer work for?
Amy Schaefer works for Ks&r
What is Amy Schaefer's role at the current company?
Amy Schaefer's current role is Market Research & Consumer Insights Professional.
What is Amy Schaefer's email address?
Amy Schaefer's email address is am****@****tbz.org
What is Amy Schaefer's direct phone number?
Amy Schaefer's direct phone number is +171684*****
What schools did Amy Schaefer attend?
Amy Schaefer attended Chapman University, State University Of New York At Buffalo - School Of Management, Jamesville Dewitt High School.
What skills is Amy Schaefer known for?
Amy Schaefer has skills like Customer Insight, Market Research, Segmentation, Marketing Research, Cross Functional Team Leadership, Management, Competitive Analysis, Marketing Management, Competitive Intelligence, Market Analysis, Market Planning, Analytics.
Who are Amy Schaefer's colleagues?
Amy Schaefer's colleagues are Joni Sulaman, Faisal Thamer, Pamela Penty, Rachel Pentasuglio, Timothy Gaulrapp, K Sridhar Anna, Michel Mason.
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