- Project management, vendor management, resource management, process improvement, focusing on client satisfaction and achieving key milestones. - Delivered an enterprise-level unstructured data management product, expanding customer base by 20% and extending coverage to multiple regions globally.- Managed global cross-functional teams across diverse time zones, driving a 25% improvement in collaboration efficiency through streamlined communication processes.- Optimized contractor utilization and resource allocation for multiple vendors, reducing external vendor expenses by 30%.- Spearheaded project planning, estimation, and execution, aligning deliverables with strategic organizational goals and maintaining 95% adherence to timelines.- Launched a high-impact product update, improving data file scanning efficiency by 30%, directly contributing to a major client’s contract renewal.- Enhanced stakeholder engagement and transparency, reducing unscheduled discussions by 25% through structured reporting and steering committee updates.

- Directed end-to-end delivery of critical client projects, maintaining 98% on-time completion within budget constraints.- Championed Agile methodologies, increasing sprint predictability by 20% and reducing delivery bottlenecks.- Introduced a change control process that minimized scope-related disruptions, reducing unplanned rework by 30%.- Enhanced customer support workflows, leading to a 20% improvement in customer satisfaction (CSAT) scores.- Delivered a major feature release within four months, resolving 95% of dependency conflicts and aligning deliverables with program goals.

- Led testing teams across multiple client projects, improving Scrum processes and increasing productivity by 20%.- Mentored team members and streamlined onboarding processes, reducing time-to-productivity for new associates by 20%.

- Coached teams on Agile processes and participated in scrum events, improving team understanding and productivity. - Conducted software testing activities and collaborated with marketing, support, and risk teams to gather requirements and implement solutions.

- Led multiple feature teams as Scrum Master, achieving optimal business value and improving release value assessment. - Empowered teams to self-organize, track velocity, and communicate progress effectively, utilizing JIRA AGILE for product management.

- Performed testing activities and managed bugs, ensuring clear documentation and communication of testing status and issues. - Collaborated with cross-functional teams to ensure efficient progress of QA activities and project artifacts.

- Create and execute clear, concise and detailed project artifacts that meet the standard of testing process - Documentation, Designing, Updating & Executing the test case & UAT

- Performed testing activities and managed bugs, ensuring clear documentation and communication of testing status and issues. - Collaborated with cross-functional teams to ensure efficient progress of QA activities and project artifacts.

- Conducted cross-browser verification and performed load testing using JMeter, actively participating in release management. - Collaborated with teams to analyze logs, resolve issues, and communicate testing status effectively.

- Conducted functional and database/ETL testing for web-based applications, ensuring adherence to testing process standards. - Actively participated in release management and communicated testing status and risks to stakeholders.