Ashley Cortez

Ashley Cortez Email and Phone Number

Client Support Manager at OxBlue @ OxBlue
Ashley Cortez's Location
Atlanta, Georgia, United States, United States
Ashley Cortez's Contact Details

Ashley Cortez personal email

n/a
About Ashley Cortez

A concentration in the hospitality industry has led me to the start-up world in many different facets of business. I thrive in fast-paced environments where thinking on your toes is a requirement. I have developed excellent interpersonal skills, problem solving skills, exhibit excellent attention to detail, focus, drive and determination to make each endeavor I am a part of a successful one. I am a quick learner, take direction well, and I am passionate about producing positive results.

Ashley Cortez's Current Company Details
OxBlue

Oxblue

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Client Support Manager at OxBlue
Ashley Cortez Work Experience Details
  • Oxblue
    Client Support Manager
    Oxblue Feb 2022 - Present
    Atlanta, Georgia, United States
  • Currie & Company Travels Unlimited
    Office Manager
    Currie & Company Travels Unlimited Jul 2019 - Mar 2022
    Greater Atlanta Area
    - Manage office schedule, book vendor meetings- Manage deposits of physical checks- Manage Destination Library for all agents- Research and sales development- Daily Operational Management - Assist in making bookings, responding to client inquiries, writing invoices, writing proposals & itineraries- Implement new CRM, train agents- Implement Quickbooks and new accounting processes
  • Alta Gracia Apparel
    Account Manager
    Alta Gracia Apparel Aug 2018 - Sep 2019
    Greater Atlanta Area
    • Operate as main point of contact for all accounts• Building & maintaining customer and vendor relationships• Communicate progress on a daily, weekly and monthly basis• Implement new processes to streamline communications between vendors and customers• Collaborating with internal departments to facilitate client need fulfillment• Keeping accurate records pertaining to inventory and account notes• Resolving complaints and preventing additional issues by improving processes• Acting as a client advocate with a focus on improving the buyer experience
  • Tapat Labs, Inc
    Accounting & Administrative Support Manager
    Tapat Labs, Inc Jul 2016 - Aug 2018
    Atlanta, Georgia
    Human Resources:• Payroll - implemented 2 different payroll systems over the course of 2 years - Gusto & Paychex• Developed employee handbook• Over-see hiring process: coordinate job postings, review resumes, perform background and referencechecks• Keep employee records up to date• Address employee issues such as harassment, work complaints or unemployment insurance claims• Manage Insurance - Worker's Comp, Unemployment, Hired & Non-Owned Auto, General LiabilityAccounting & Finance:• Established closing calendar and cycle for month-end and year-end• General Ledger management - Quickbooks, accrual basis accounting• Cash Receipts & Credit Card management• Weekly, monthly, yearly reporting• Accounts Payable & Accounts Receivable, • Assist with yearly taxes• Maintaining bank accounts & reconciliationsCustomer Support:• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution• Communicate with customers via phone and email• Maintain customer records by updating account informationAdministrative & Other:• Ordering supplies• Making maintenance appointments when required• Researching and setting up vendors• Managing utilities
  • Corus360
    Customer Support Liaison
    Corus360 Aug 2015 - Feb 2016
    Various Locations
    - Coordinate weekly travel plans - Execute on site training for individuals across all level of establishment- Ensure all supplies arrived and were installed properly; check network and database settings, troubleshoot if necessary- Provide on site support for establishments first day(s) of business with new point of sales system- Act as a liaison between customers of new point of sales system vendor and establishment to coordinate any database or network issues that cannot be fixed on site or to replace any damaged or missing equipment
  • Dtox Organic Juice & Junk
    Production Manager
    Dtox Organic Juice & Junk Jul 2014 - Aug 2015
    Greater Atlanta Area
    Sourcing vendors for produce and supplies, doing weekly purchase projections, placing weekly orders, creating prep lists, making, bottling, and labeling products, scheduling, etc.
  • American Girl
    Restaurant Lead
    American Girl Oct 2011 - Nov 2014
    Alpharetta, Ga
    FOH and BOH management - prep lists, inventory, scheduling, ordering, working all stations in kitchen and in front of house, managing a staff of 5-20 people at any given time, responsible for money when working in FOH.

Ashley Cortez Skills

Leadership Team Building Public Speaking Generally Accepted Accounting Principles Human Resources Retail Sales Microsoft Exchange Customer Satisfaction Supply Chain Management Payroll Processing Hospitality Management Accounts Payable And Receivable Outlook Financial Accounting Microsoft Office Microsoft Word Paychex Microsoft Excel Marketing Training Time Management Customer Service Technical Support Quickbooks Financial Reporting Inventory Management Conflict Resolution

Ashley Cortez Education Details

Frequently Asked Questions about Ashley Cortez

What company does Ashley Cortez work for?

Ashley Cortez works for Oxblue

What is Ashley Cortez's role at the current company?

Ashley Cortez's current role is Client Support Manager at OxBlue.

What is Ashley Cortez's email address?

Ashley Cortez's email address is ac****@****360.com

What is Ashley Cortez's direct phone number?

Ashley Cortez's direct phone number is +177084*****

What schools did Ashley Cortez attend?

Ashley Cortez attended Hofstra University, Kennesaw State University.

What are some of Ashley Cortez's interests?

Ashley Cortez has interest in Human Rights, Animal Welfare, Children, Economic Empowerment.

What skills is Ashley Cortez known for?

Ashley Cortez has skills like Leadership, Team Building, Public Speaking, Generally Accepted Accounting Principles, Human Resources, Retail, Sales, Microsoft Exchange, Customer Satisfaction, Supply Chain Management, Payroll Processing, Hospitality Management.

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