Ashley Dodson

Ashley Dodson Email and Phone Number

Full Stack Software Engineer @ Genesys
2001 Junipero Serra Blvd., Daly City, CA 94014, us
Ashley Dodson's Location
Chicago, Illinois, United States, United States
Ashley Dodson's Contact Details
About Ashley Dodson

TypeScript and Node.JS developer helping to maintain high availability through multiple geographic regions. I've been involved in software development for about half a decade. During my time I have worked with agile methodologies and prefer the flexible goal orientated approach to development. I have dual citizenship with the UK as a note (mum was in the US Navy).

Ashley Dodson's Current Company Details
Genesys

Genesys

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Full Stack Software Engineer
2001 Junipero Serra Blvd., Daly City, CA 94014, us
Website:
genesys.com
Employees:
1
Ashley Dodson Work Experience Details
  • Genesys
    Service Resiliency Engineering Manager (Sre)
    Genesys Feb 2024 - Present
    Menlo Park, Ca, Us
  • Genesys
    Senior Sre Engineer
    Genesys Jun 2023 - Present
    Menlo Park, Ca, Us
  • Infinia Ml
    Senior Full Stack Software Engineer
    Infinia Ml Jun 2021 - Jun 2023
    Durham, Nc, Us
    Worked with Python and Javascript/Typescript mostly working on a variety of backend and frontend services. Frontend was done in Vue2, though newer services gave experience with Vue3. Since it's a smaller company, very normal to wear many hats, and worked with a surprising amount of infrastructure code as well (Kubernetes and Docker). Worked with client projects and led interactions for monthly reporting, updates, and managing customer expectations. Data was stored in postgres, so I have some exposure to SQL as well. I did work some with Azure, but the bulk of work was done via AWS.Worked largely greenfield work here for core product but did manage some brownfield projects for existing work. Was responsible for creating and implementing end to end testing suites for continuous integration which resulted in dozens of bugs large and small being caught before impacting clients. Was a big driver for documentation and addressing security concerns, and helped with automation around scanning and fixing these concerns as well.
  • Infinia Ml
    Software Engineering Manager
    Infinia Ml Jun 2021 - Jun 2023
    Durham, Nc, Us
    Force multiplier is the main thing I try to remember for this role. As I have moved into more leadership and mentor positions, I have to remember my time away from coding allows me to multiply my impact through other engineers. My other big focus point is on keeping open and honest dialogue with all my employees and pushing for ensuring positive developer experiences. Happy developers means better code and more flexible communication. I led the team in designing and building internal tooling to manage client accounts, projects, and users. This was greenfield development and allowed me to work with new a Vue3/Vite/Typescript/Pinia stack that was also exciting.While my time as an manager has so far been shorter, I do take pride in having seen one of my developers promoted from junior to mid level, and another having successfully turned around during a 30/60 day review step after I took over management of them.
  • Genesys
    Software Engineer
    Genesys Apr 2018 - Jun 2021
    Menlo Park, Ca, Us
    I work on the Genesys Cloud Realtime team- which covers our chat platform (XMPP, Websocket[Socket.io]), call control, roster management, and other types of messages. I also work with our integrations team, handling Kafka/SNS bridges for NodeJS, app support for our company's platform, and various other items. I'm used to working both solo to help with test coverage or bug fixing, as well as working in pairs or larger groups to build new features or retrofit old ones.My day to day work involves writing Javascript/Typescript (NodeJS) and working with Amazon Web Services (AWS). I most commonly utilize DynamoDB, Lambda, SNS, and Cloudwatch. I work with a service that spans multiple geographic regions around the world, and we ship code to production on a regular basis. I have written test automation to cover browser based scenarios with Selenium and Puppeteer, NodeJS back end tests utilizing Websocket and XMPP clients. I have written lambdas that trigger based on SNS events from Kafka, and from there check or interact with other AWS tools. I am lucky in that I get to be part of a team that likes to push the bleeding edges of technology and is always working to improve and harden our services.
  • Mthree Consulting
    Junior Java Developer
    Mthree Consulting Nov 2017 - Jan 2018
    London, Gb
    Finished month long training course as a top performer. Worked on SQL and Java primarily, culminating in work on a final project which handled a Java app acting as a financial tool and talking across a simulated network.
  • Mahec
    Network Account Specialist
    Mahec May 2017 - Nov 2017
    Sa
    Worked with Active Directory account creation and management. Heavy focus on automation and PowerShell Scripting. Also worked with Zoho Creator to try and connect silo-ed departments.

Ashley Dodson Skills

Customer Service Leadership Customer Satisfaction Training Microsoft Office Time Management Employee Training Microsoft Word Microsoft Excel Data Entry Hardware Teamwork Powerpoint Outlook C Programming Java Javascript Computer Hardware Computer Proficiency Windows Retail Computer Repair Retail Sales Strategic Planning Desktop Application Support Help Desk Support Mongodb Sql Python Full Mean Stack Development Bootstrap Html Cascading Style Sheets Angularjs Management Powershell Microsoft Sql Active Directory Linux Bash

Ashley Dodson Education Details

  • University Of North Carolina Asheville
    University Of North Carolina Asheville
    Computer Science
  • Asheville-Buncombe Technical Community College
    Asheville-Buncombe Technical Community College
    General Studies
  • Asheville High School
    Asheville High School
    Technology

Frequently Asked Questions about Ashley Dodson

What company does Ashley Dodson work for?

Ashley Dodson works for Genesys

What is Ashley Dodson's role at the current company?

Ashley Dodson's current role is Full Stack Software Engineer.

What is Ashley Dodson's email address?

Ashley Dodson's email address is ei****@****ail.com

What is Ashley Dodson's direct phone number?

Ashley Dodson's direct phone number is +182871*****

What schools did Ashley Dodson attend?

Ashley Dodson attended University Of North Carolina Asheville, Asheville-Buncombe Technical Community College, Asheville High School.

What are some of Ashley Dodson's interests?

Ashley Dodson has interest in Writing, Computers, Staying Current, Technology, Microsoft.

What skills is Ashley Dodson known for?

Ashley Dodson has skills like Customer Service, Leadership, Customer Satisfaction, Training, Microsoft Office, Time Management, Employee Training, Microsoft Word, Microsoft Excel, Data Entry, Hardware, Teamwork.

Who are Ashley Dodson's colleagues?

Ashley Dodson's colleagues are Moha Alahmadi, B.tech., M.sc., Phd, Dheivakumar N, Sridhar Devaraju, Emma Ehrhardt, Colette O'connor, Nathan Sims, Nicholas Smith.

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