○ Phlebotomist Aug 2013-Oct 2016○ Lab Support Supervisor Oct 2016-June 2020○ Lab Manager June 2020-April 2021-6 direct reports, 120 indirect report-45 lab draw station locations with 350 mile geographical spreadAug 2013- April 2021 -Lead supervisor support group in updating standing interview question sheet for department- Reviewing resumes and applications, coordinating and conducting 100’s of interviews-Supporting staff in employment growth from Phlebotomy… Show more ○ Phlebotomist Aug 2013-Oct 2016○ Lab Support Supervisor Oct 2016-June 2020○ Lab Manager June 2020-April 2021-6 direct reports, 120 indirect report-45 lab draw station locations with 350 mile geographical spreadAug 2013- April 2021 -Lead supervisor support group in updating standing interview question sheet for department- Reviewing resumes and applications, coordinating and conducting 100’s of interviews-Supporting staff in employment growth from Phlebotomy School, Phlebotomy I, and Phlebotomy II progression-Department growth by 10 new locations while in position, coordinating with multiple departments through planning stages to go live-Played a key role in Outreach Phlebotomy in the new clearinghouse. Supporting in creating process standard work training to over 130 employees-Reviewing multiple department budget reports, business justification, front line employee overtime, lab billing adjustments-Creating SOPs and training for 100’s of front line employees-Working with external vendors, organizing/ leading health fair events across the state for third party companies and research groups.-Reviewing metric reports for employee engagement, patient engagement, Press Ganey patient survey scores, company wide initiative and goals-Financial approvals for FTE adds/ replacements, equipment, BEA, and promotions. -Renewing and maintaining business licenses for all 45 lab locations.-Completing patient blood work orders, computer orders, processing-Front desk management taking patient calls, questions, patient scheduling Show less