Ashley Peña Email & Phone Number

Winter Springs, Florida, United States

• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.• Screened applicant resumes and coordinated both phone and in-person interviews.• Coordinated itineraries and scheduled appointments for transportation chauffeur.• Created job descriptions on boards for vacant jobs.• Handled complaints and questions, and re-directed calls to other team members.• Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.• Oversaw all inventory materials.• Maintained and updated patient data on PCC software including insurance and demographic information.• Developed and managed spreadsheets and databases to track, analyze, and report.• Completed accurate daily report documents and invoices.• Handled cash transactions and maintained sales and payments records accurately.• Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.• Assisted with payroll processing and benefits to compensate employees for service rendered in Ceridian Dayforce software.

Winter Springs, Florida, United States

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.• Confirmed appointments, communicated with clients, and updated client records.• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.• Handled sensitive information with discretion while maintaining strict confidentiality standards.• Organized, maintained and updated information in computer databases.• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.• Sorted, received, and distributed mail correspondence between departments and personnel.

Sanford, Florida, United States

• Scheduled, coordinated and confirmed appointments and meetings.• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.• Collected room deposits, fees, and payments.• Confirmed important personal and payment information for compliance with security and payment card industry standards.• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.• Tracked important information in Microsoft spreadsheets and ran reports or generated graphs using data.

Winter Springs, Florida, United States

• Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.• Educated patients about potential side effects, interactions, and precautions related to their medications.• Reduced medication errors by implementing a double-check system for high-risk drugs.• Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.• Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.• Cared for clients with diagnoses such as respiratory failure, diabetes, Alzheimer's and Dementia, Parkinson's disease and muscular dystrophy.

Sanford, Fl

• Streamlined internal processes to enhance efficiency and productivity within the business development department.• Ensured compliance with industry regulations by staying updated on relevant laws and policies.• Coordinated with other departments to improve overall company efficiency and effectiveness.• Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.• Served as corporate liaison for realtor and bank departments.• Reported to work sites with appraisers to determine all merchandise properties bidding and final sale potential.• Accessed foreclosed homes for maintenance improvement and rental or resale purchasing.• Offered hands-on assistance to colleagues, assessing needs, and maintaining current knowledge of consumer preferences.• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.• Helped with planning schedules and delegating assignments to meet coverage and service demands.

Oviedo, Fl

Greet all customers. Helped customers locate products. Confirmed available merchandise within other job sites. Prepared merchandise with pricing and clearance tags. Assisted customers with all questions regarding sizing, accessories, etc. Implemented up-selling strategies such as recommending merchandise and complementary purchases to boost revenue. Operated and reconciled cash register; accounting for errors and resolving discrepancies.