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Ashley Cockrum Email & Phone Number

Service Delivery Manager | Driving Client Satisfaction and Growth | Building Lasting Relationships at vMOX
Location: Colorado Springs, Colorado, United States 9 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Service Delivery Manager | Driving Client Satisfaction and Growth | Building Lasting Relationships
Location
Colorado Springs, Colorado, United States
Company size

Who is Ashley Cockrum? Overview

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Quick answer

Ashley Cockrum is listed as Service Delivery Manager | Driving Client Satisfaction and Growth | Building Lasting Relationships at vMOX, a company with 42 employees, based in Colorado Springs, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Ashley Cockrum.

Ashley Cockrum previously worked as Service Delivery Manager at Vmox and Customer Success Manager at Tangoe. Ashley Cockrum studied at Georgetown High School.

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Email format at vMOX

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vMOX

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Profile bio

About Ashley Cockrum

I am a results-driven professional with a diverse background in customer success management, IT mobility services, procurement, and service desk support.In my most recent role as a Customer Success Manager at Tangoe, Inc, I successfully managed a portfolio of 15 Mid Enterprise Accounts and nurtured relationships with over 100 vendors. I optimized supply chain operations, streamlined end-user mobility services, and applied precision to financial management. My extensive product knowledge provided a competitive edge, and I fostered a culture of innovation through cross-team collaboration. I actively collected feedback, showcasing my technical and business acumen, and mentored my team to maximize performance.Previously, as a Global IT Mobility Service Manager at Keysight Technologies, I led mobile telecommunications projects, managed budgets, and optimized system performance. I provided technical support, oversaw supplier relationships, and coordinated project teams, driving successful project delivery.My experience also includes managing customer accounts and vendor relationships, defining business requirements, and refining processes as a Procurement Specialist at Tangoe, Inc. Additionally, I have a background in service desk support, where I adeptly handled high call volumes, documented transactions, and provided technical assistance while actively participating in team training and development.I bring a steadfast commitment to relationship-building, financial diligence, innovation, and continuous improvement to every role. I'm passionate about leveraging my expertise to drive success for both clients and organizations. Let's connect and explore how I can contribute to your team's success.

Current workplace

Ashley Cockrum's current company

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vMOX
Vmox
Service Delivery Manager | Driving Client Satisfaction and Growth | Building Lasting Relationships
port washington, new york, united states
Employees
42
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9 roles

Ashley Cockrum work experience

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Service Delivery Manager

Current
Apr 2024 - Present

Customer Success Manager

As an accomplished Account Manager, management of 15 Mid Enterprise Accounts and the maintenance of over 100 vendor relationships were executed to optimize supply chain operations. End-user mobility services were streamlined to align seamlessly with client objectives, and precision was applied to financial management. Leverage of extensive product.

Dec 2021 - Apr 2023

It Mobility Service Manager

Colorado Springs, Colorado Area

Managed mobile telecommunications update and maintenance projects, coordinating resources to meet objectives and schedules. Assessed budget impact on operational goals and managed system inventory, optimizing performance through capacity reviews and troubleshooting. Provided technical support, preventive maintenance, and innovative solutions, resolving.

Mar 2020 - Nov 2021

Wireless Procurement Specialist

Austin, Texas Area

Managed a portfolio of more than 20 Customer Accounts and cultivated relationships with over 60 vendors. I defined business requirements, conducted analyses to enhance operational efficiency, and actively contributed to meetings and brainstorming sessions aimed at process optimization. My problem-solving skills were used in researching and implementing.

Feb 2017 - Mar 2020

Service Desk Specialist

Austin, Texas Area

Caller needs were identified using customer interaction models and scripts, with daily transaction documentation in the CRM system and fulfillment of end-of-day processing requirements. Enrollment information for customer applications was accurately input into the computer system. A high call volume was managed adeptly to ensure prompt responses to.

Jul 2015 - Feb 2017

Certified Medication Aide

Estrella Oaks Nursing And Rehabilitation

Georgetown, TX

Proficient in administering medications to patients following established protocols, including oral, topical, intramuscular, and subcutaneous routes. Knowledgeable about medication safety procedures, including dosage calculations, medication interactions, and allergy checks, to prevent errors. Skilled in accurately documenting medication administration.

Feb 2014 - Nov 2014

Certified Nurse Aide

A deep understanding of and commitment to providing patient-centered care that focuses on maintaining the dignity, comfort, and quality of life for individuals with memory impairments. Strong communication skills, including patience, active listening, and the ability to communicate clearly and empathetically with patients who may have difficulty expressing.

Aug 2012 - Feb 2014

Assistant Manager

Demonstrated ability to lead and motivate a team of restaurant staff, ensuring they work efficiently and effectively to provide excellent customer service. Exceptional customer service skills, including the ability to handle customer inquiries, resolve complaints, and ensure a positive dining experience for guests. Proficiency in managing inventory levels.

Jun 2009 - Jan 2012

Server

Exceptional customer service skills, including the ability to greet, assist, and interact with customers in a friendly and professional manner. Thorough understanding of the menu, including ingredients, preparation methods, and any special promotions or recommendations. Proficiency in taking accurate food and beverage orders, noting any special requests or.

Jan 2010 - Sep 2011
Team & coworkers

Colleagues at vMOX

Other employees you can reach at cellularoptimization.com. View company contacts for 42 employees →

2 education records

Ashley Cockrum education

FAQ

Frequently asked questions about Ashley Cockrum

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What company does Ashley Cockrum work for?

Ashley Cockrum works for vMOX.

What is Ashley Cockrum's role at vMOX?

Ashley Cockrum is listed as Service Delivery Manager | Driving Client Satisfaction and Growth | Building Lasting Relationships at vMOX.

Where is Ashley Cockrum based?

Ashley Cockrum is based in Colorado Springs, Colorado, United States while working with vMOX.

What companies has Ashley Cockrum worked for?

Ashley Cockrum has worked for Vmox, Tangoe, Keysight Technologies, Estrella Oaks Nursing And Rehabilitation, and The Wesleyan At Estrella Assisted Living.

Who are Ashley Cockrum's colleagues at vMOX?

Ashley Cockrum's colleagues at vMOX include Paul Sertzel, Shannan Meyer, Deja Bass, Dan Dooley, and Dan Forsberg.

How can I contact Ashley Cockrum?

You can use AeroLeads to view verified contact signals for Ashley Cockrum at vMOX, including work email, phone, and LinkedIn data when available.

What schools did Ashley Cockrum attend?

Ashley Cockrum studied at Georgetown High School.

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