Ashley Wilson Email & Phone Number

Atlanta Metropolitan Area

Outside Human Resource consultation for a variety of clients providing strategic HR support and performing a range of responsibilities. These responsibilities include payroll processing, policy and handbook development, employee relations management, coaching and training, developing employee retention initiatives, performance management, application tracking, generating HRIS reports, onboarding new hires, compensation analysis, leadership development, and benefits administration. Additionally I also provide recommendations to improve clients work place efficiency and enhance HR practices.

Atlanta, Georgia, United States

Provide support regarding Employee Onboarding, Learning Management Systems, Performance Management, Applicant Tracking, E-verify and other HR Products. Instructs new and existing users on system functionalities and ensure clients can competently use HR products technology and features.

Communicates and provides support for students regarding records management, applications, orientation, and deadlines. Provides assistance to distance instructors to ensure an optimal online experience for both faculty and students. Creates and maintains student records. Ensures that information regarding distance learning programs and corresponding websites is informative and accurate. Assist program coordinators with advising, information distribution, and administrative duties.Coordinates for the ACCESS online program.Boosted the Fall 2021 enrollment by increasing program awareness for the ACCESS program.

United States

Elevate revenue by processing payments for vehicle purchases, service repair orders and commercial account activity while also generating daily bank deposit reports, executing crediting and debiting data and verifying extended warranty payments. Exercise interpersonal effectiveness and superior relationship building acumen to cultivate strong rapport with customers, managers and intercompany teams and to reach goals.Key accomplishments to Consider:• Accelerate processing time for vehicle title administration resulting in increased customer satisfaction.• Heighten the effectiveness of the Sales Manager by processing vehicle registration for a high volume of customers while also delivering first-class administrative support including project management of specific initiatives as assigned by senior management.• Take leadership initiative to streamline accounts payable and accounts receivable procedures while also researching company account purchases and eliminating discrepancies.

Increase revenue, enhanced market penetration, heightened brand awareness and generated leads by strategically driving internet sales initiatives. Coached, evaluated, and trained new hires. Screened resumes and evaluating candidates against the requirements. Ensured authoritative knowledge of products. Also emphasized the delivery of first-rate customer service to enhance client satisfaction, retention and referrals. Promoted e-commerce by ensuring compelling, persuasive and optimized content for social media, resulting in more followers and customer engagement.• Demonstrated independence, discipline and drive by conducting sales operations on a managerial level early in career. Drove market penetration, territory growth, and sales revenue improvement across territory with consultative sales methodologies, needs assessments, up-selling initiatives, and superior interpersonal skills.• Made vital contributions to developing and optimizing website pages with skilled utilization of leading-edge programs, writing HTML, editing pictures reviewing inventory, posting invoices and entering a high volume of customer information.• Identified new business development opportunities to expand market penetration, grow a profitable book-of-business and ensure recurring revenue streams. Exercised first-rate customer service to boost client satisfaction, retention and referrals.• Assessed operations and identified opportunities for corrective actions and process improvements to ensure workforce efficiency and optimization.• Stayed updated on market trends and gathered competitive information to function at a high level of sales, drive new business development and steer expansion to outpace sales quotas.• Exercised superior project management practices to ensure budget compliance, fulfillment of tight deadlines, cost savings opportunities, as well as schedule in alignment with organizational plans and priorities.