Ashley Goernitz Email & Phone Number

Chandler, Arizona, United States

Tempe, Arizona

- I helped plan outreach events at different ASU campuses that involved inviting visitors to interact with technology while alsoeducating visitors on the educational purpose of the Ignited Labs at ASU.- I successfully managed high volumes of guest-facing interactions, and I connected guests with appropriate lab resources.- I adapted to changing environments according to visitor, faculty, or ETC needs.- I guided and managed ETCs in their daily tasks by helping them with questions, assigning them tasks and monitoring theirprogress, and creating a monthly lab event and cleaning schedule.- I continually improved my knowledge, skills, and performance based on guest feedback and self-identified professional developmental needs.

Tempe, Arizona, United States

• I adapt to real-time content, scheduling, or technology changes while streaming video live to YouTube via Zoom.• I manage various presenters and ensure that they are ready to present live by checking their video and audio and answeringany lingering questions they may have.• I quickly troubleshoot technological issues in real-time.• I monitor the live stream, the Zoom feed, the corresponding Slack channel, and the Zoom chat to keep myself updated on anyissues and to communicate problems to the appropriate people.

San Francisco, California

Tempe, Az

- I help students reach solutions on their assignments in person and over email.- I grade student assignments and give them constructive feedback on how to improve in the future.- I help students understand the basics of programming in Game Maker Language (GML).

Tempe, Az

- I digitize student attendance in an Excel spreadsheet.- I scan and send order receipts to the Business Operations office to track our spending and to remain below budget.- I implemented a cyclical tipping system for the Center’s food orders that keeps the Center within budget and makesreceipts easier to document for Business Operations.

Tempe, Az

- I assisted students in understanding and completing C/C++ programming assignments in person and over email.

Tempe, Az

- I facilitated a pleasant shopping experience by helping guests with their questions.- I learned two different POS systems (CORPOS & WINDSS) to ease customer transactions.- I provided an inviting welcome into the store.