Jr It System Administrator
Current
Aug 2024 - Present
AeroLeads people directory · profile
Ashli Hunter Email & Phone Number
Jr IT System Administrator
at
CrowdStrike
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Jr IT System Administrator
Location
Austin, Texas, United States
Company size
Who is Ashli Hunter? Overview
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Quick answer
Ashli Hunter is listed as Jr IT System Administrator at CrowdStrike, a with 2863 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Ashli Hunter.
Ashli Hunter previously worked as IT Service Desk Intern at Crowdstrike and Technical Expert at Apple. Ashli Hunter holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
Company email context
Email format at CrowdStrike
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CrowdStrike
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Profile bio
About Ashli Hunter
At Apple, my role as a Technical Expert marries intricate hardware and software troubleshooting with fostering customer loyalty through clear communication. Our team exceeded company standards, maintaining a 100% same-unit repair rate for iOS devices, and I contributed to a collaborative team environment by mentoring peers in technical support processes. I've piloted new troubleshooting techniques, enhancing our response to emerging technologies. My academic journey at Western Governors University in Cybersecurity and Information Assurance runs parallel to my professional development, reinforcing my IT infrastructure management skills. The certifications I've earned in technical support, networking, and system administration underscore my commitment to continuous learning and excellence in service delivery.
Current workplace
Ashli Hunter's current company
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Crowdstrike
6 roles
Ashli Hunter work experience
A career timeline built from the work history available for this profile.
It Service Desk Intern
Assisted in managing user accounts, permissions, and access rights across various systems and applications.Simplified troubleshooting processes by creating detailed documentation for system configurations, incident solutions, and procedures with best practices, contributing to a comprehensive knowledge base.Install, configure, and maintain computer systems, software applications, and peripherals while implementing security best practices and controls.
May 2024 - Aug 2024
Technical Expert
Exceeded customer expectations by providing guidance and technical support, resolving complex hardware and software issues for iOS devices and Apple products.Maintained a 100% same-unit repair rate for iOS devices, exceeding company standards for quality and efficiency.Spearheaded research initiatives to pilot new troubleshooting techniques for emerging Apple products; able to provide comprehensive and accurate product feedback to engineering teams.Mentored and trained technical specialist and other team members on technical support and hardware repair processes, fostering a collaborative team environment.Managed daily tasks for repair room organization, contributing to on-time completion rates exceeding 92%
Sep 2021 - Oct 2024
Technical Specialist
Provided exceptional customer support, resolving complex technical issues with effective communication skills.Cultivated strong customer relationships by adeptly addressing Apple technology inquiries and guiding customers through service navigation.Stayed current with latest technology trends and innovations of Apple products to provided tailored recommendations that met customer needs, contributing to customer retention and satisfaction.Conducted product demonstrations to educate customers on features and functionalities, ensuring a smooth user experience.
Feb 2021 - Sep 2021
Applecare Phone Support Tier 1
Demonstrated excellent verbal and written communication skills effectively tailoring communication to differing audiences.Managed high-volume call center environment, maintaining composure under pressure while providing top-notch support services.
Nov 2020 - Feb 2021
Operations Specialist
Executed inventory receiving and returning processes with exceptional accuracy, effectively communicating status updates to team members.Achieved an average delivery time of under 2 minutes for customer Apple products.Collaborate with cross-functional teams to implement strategic initiatives that improved customer satisfaction.Demonstrated problem solving skills and an ability to navigate complex environments, while ensuring the seamless integration of Apple’s products and services.
Nov 2019 - Nov 2020
Team & coworkers
Colleagues at CrowdStrike
Other employees you can reach at crowdstrike.com. View company contacts for 2863 employees →
JT
Jeff Thompson
Colleague at CrowdstrikeFort Collins, Colorado, United States
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SS
Sarang Sonawane
Colleague at CrowdstrikePune, Maharashtra, India
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BS
Bill Smartt
Colleague at CrowdstrikeSan Francisco Bay Area, United States
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AL
Andrei Lişiţă
Colleague at CrowdstrikeRomania
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RF
Rob Fitzgerald
Colleague at CrowdstrikeAustin, Texas, United States
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AC
Aadesh Chavan
Colleague at CrowdstrikePune, Maharashtra, India
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DL
David L.
Colleague at CrowdstrikeSilver Spring, Maryland, United States
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SL
Sarah Laliberte
Colleague at CrowdstrikeAtlanta Metropolitan Area, United States
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SC
Suraj Chafle
Colleague at CrowdstrikeSan Jose, California, United States
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CB
Carl B.
Colleague at CrowdstrikeGreater Philadelphia, United States
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Jeff Thompson
Colleague at CrowdstrikeFort Collins, Colorado, United States
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SS
Sarang Sonawane
Colleague at CrowdstrikePune, Maharashtra, India
View →
BS
Bill Smartt
Colleague at CrowdstrikeSan Francisco Bay Area, United States
View →
AL
Andrei Lişiţă
Colleague at CrowdstrikeRomania
View →
RF
Rob Fitzgerald
Colleague at CrowdstrikeAustin, Texas, United States
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AC
Aadesh Chavan
Colleague at CrowdstrikePune, Maharashtra, India
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DL
David L.
Colleague at CrowdstrikeSilver Spring, Maryland, United States
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SL
Sarah Laliberte
Colleague at CrowdstrikeAtlanta Metropolitan Area, United States
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SC
Suraj Chafle
Colleague at CrowdstrikeSan Jose, California, United States
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CB
Carl B.
Colleague at CrowdstrikeGreater Philadelphia, United States
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2 education records
Ashli Hunter education
Bachelor Of Science - Bs, Cybersecurity And Information Assurance
Bachelor Of Arts - Ba, Kinesiology And Exercise Science
FAQ
Frequently asked questions about Ashli Hunter
Quick answers generated from the profile data available on this page.
What company does Ashli Hunter work for?
Ashli Hunter works for CrowdStrike.
What is Ashli Hunter's role at CrowdStrike?
Ashli Hunter is listed as Jr IT System Administrator at CrowdStrike.
Where is Ashli Hunter based?
Ashli Hunter is based in Austin, Texas, United States while working with CrowdStrike.
What companies has Ashli Hunter worked for?
Ashli Hunter has worked for Crowdstrike and Apple.
Who are Ashli Hunter's colleagues at CrowdStrike?
Ashli Hunter's colleagues at CrowdStrike include Jeff Thompson, Sarang Sonawane, Bill Smartt, Andrei Lişiţă, and Rob Fitzgerald.
How can I contact Ashli Hunter?
You can use AeroLeads to view verified contact signals for Ashli Hunter at CrowdStrike, including work email, phone, and LinkedIn data when available.
What schools did Ashli Hunter attend?
Ashli Hunter holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
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