Asmaa Abbas Email and Phone Number

- Establish the company integrated management system by integrating all relevant components of the company's business into one completed, cohesive, & structured framework.- Issue the company quality management system manual according to ISO 9001:2015 , get it approved from all concerned parties & keep it updated .- Process Mapping Project : Drafting all company's processes on visio (As-Is) , enhancing them (To-Be) and ensure Interrelation between different processes completed… Show more - Establish the company integrated management system by integrating all relevant components of the company's business into one completed, cohesive, & structured framework.- Issue the company quality management system manual according to ISO 9001:2015 , get it approved from all concerned parties & keep it updated .- Process Mapping Project : Drafting all company's processes on visio (As-Is) , enhancing them (To-Be) and ensure Interrelation between different processes completed (specifying responsibilities & Accountabilities).- manage the company documents while also ensure their accuracy, quality and integrity in order to enable the company to adhere to record retention policies safeguard information and retrieve data more effectively. -Manage documents through the company software (IMS) for easy to issuance, storage, retrieval and management of documents to internal and external use.-Maintain proper organization and storage of documents and information at the company software.- Review the documents regularly to ensure they are up-to-date and readily available to users.- Ensure that only “controlled” documents are used within the organization & ensure the obsolete revisions are removed. - Maintain document register Log including all documents identifying Document code, type, Received date, closure date, Revision number, status and reviewing date .- Ensure the documents are complied with Group Standards & Local Laws & regulations.- Classify the documents as per their level of confidentiality as per the Group standards.- incorporate the requirements of newly issued or revised documents into Integrated the Management System.- Manage Internal audit & supplier qualification.- Serve as the interface with the Hub IMS & document Control Director on documentation & IMS issues.- Prepare & issue the crisis management plan.- Presenting all accomplished progress with all problems faced during the Management Review. Show less

• Handling customer complaints , and customer staisfaction with a 3rd partie• Responsible for hanlding with customer all releated equipment maintence.• Review returned orders and communite with customers order reason for back orders • Follow up LG expiration and renewal with customers • Issuange for starting sheet for customer on sytem and blockage for over limit customers• Issunace with aid of finnance debit and credit notes for invoicing adjustments• Apply take or pay… Show more • Handling customer complaints , and customer staisfaction with a 3rd partie• Responsible for hanlding with customer all releated equipment maintence.• Review returned orders and communite with customers order reason for back orders • Follow up LG expiration and renewal with customers • Issuange for starting sheet for customer on sytem and blockage for over limit customers• Issunace with aid of finnance debit and credit notes for invoicing adjustments• Apply take or pay on system on a monthly basis• Initiating offers for new customers over the phone (telesales)• Review on monthly baisis price effect and compare with last month and previous year• Compare Monthles sales value with target• Supervise 1 employee• Set offeres for cash customers • Responsiblle for start sheet for new customers on system• Review Monthly customer cylinders stock and apply rent fees on system• Ensure cylinders rotation meets set targets• Reconsilition of actual assets at customers site with finnacial books.• Delivery customers requests according to Service level agreement and according to logistics efficiency • check previous day actual deliveries and update customer for status of unfulfilled deliveries• Ensure order delivery in right time to avoid any criticality at customer site• contribute with sourcing and distribution to plan customer orders according to sourcing availability and fleet capability• contribute in emergency orders arrangement and reschedule shipments if needed• Check order the orders consistency with historical data and customer agrements avoiding unnecessary deliveries and cost Show less