Austin Smith Email & Phone Number

Fletcher, Nc, Us

Asheville, North Carolina, United States

Responsibilities• Manage and respond to end-user inquiries and support requests via phone,email, text, social media, and chat• Develop and maintain long-term relationships with end-users• Troubleshoot and escalate issues to appropriate teams• Accurately and thoroughly document all end-user interactions• Be a knowledgeable resource for end-users and interested parties regardingpricing and platform-related questions• Execute end-to-end customer and end-user configuration• Collaborate with other departments on projects to support companystrategies• Assist in creating and managing accounts for end-users• Participate in user acceptance and product testing• Assist in training and onboarding end-users• Meet performance and quality metrics• Participate in conferences, live training, webinars, and video presentations onour products. This may include travel• Assist in creating and organizing Support Center content

Charlotte, North Carolina Area

Hired from temporary to full time employee to Odyssey Logistics.Sort received emails and mail, and scan them into a system to be processed by a group of Auditors.

Charlotte, North Carolina Area

Temporary Employment StatusSort received emails and mail, and scan them into a system to be processed by a group of Auditors.

Asheville Nc

Checked ID's in a dorm building from 8pm - 5pm

Produce, Frozen-Dairy, Lifting heavy objects

Assist employees with all orders & customersResponsible for closing & cleaning duties

New Media

Activities and Societies: Alternative Athletics Association, Blue Echo Student Radio

High School Diploma, Manufacturing And Engineering

Activities and Societies: Technology Students Association (TSA), National Technical Honors Society (NTHS), National Society of High School.