Barbara Thomas Email and Phone Number

Provide administrative support to Clinical Operations staff. Supply management for clinical staff, vendor management, and administrative support for Vice President of Clinical Operations.SPECIALTIES:MS Office proficiency, Project Management, Administrative Support, Flexibility, Vendor Relations

Director of Operations, providing customer service and print project management support for Synovate (now Ipsos), a global market research company. Managed the staff and services associated with the printing and mailing of direct mail data collection pieces. Built great teams and motivated superior performance.Maintained tight budgets, coordinated staffing and production schedules, lease contract negotiations, and cost analysis. Provided the best print solutions for Synovate North… Show more Director of Operations, providing customer service and print project management support for Synovate (now Ipsos), a global market research company. Managed the staff and services associated with the printing and mailing of direct mail data collection pieces. Built great teams and motivated superior performance.Maintained tight budgets, coordinated staffing and production schedules, lease contract negotiations, and cost analysis. Provided the best print solutions for Synovate North America's employees as well as managed the printing of large volume data collection pieces at the lowest cost. Built relationships with outsource vendors that fit the special requirements of personalized direct mail for market research.By providing excellent customer service and administrative support using organizational, technical and computer skills, the result is a motivated team player with strong project management abilities that can be transferred to many industries. Show less

Managed programmers responsible for personalizing mail pieces for data collection, as well as managed large projects with multiple mailing vehicles and schedules, and consulted with clients to determine best design to increase return rates.

Managed small group of programmers, as well as programming large volume projects. Set up processes and procedures for coordinating workflow, quality assurance, and backup procedures.

Designed, programmed and created data collection pieces for the mail data collection area of a market research company.

Provided administrative support to senior management and market research staff, creating reports, response to proposals, meeting planning, and travel arrangements. Automated processes to create reports, using technology to eliminate touch points, eliminating potential error. Developed standards for the look of reports provided to clients.