Amanda Barnes Email & Phone Number

Lead and inspire account management teams to achieve exceptional performance and foster growth bynavigating complex sales environments, utilizing excellent negotiation, relationship, and presentationskills. Spearhead the development and execution of sales and customer success strategies, ensuringmaximum revenue generation and client satisfaction throughout the customer lifecycle. Successfullyincrease annual revenues while optimizing efficiency in client revenue retention. Collaborate withproduct leaders to offer client-driven feedback and direction, contributing to the development ofproducts that effectively meet client needs.

MedeAnalytics is a leader in healthcare analytics, providing innovative SaaS solutions that enable measurable impact for healthcare payers and providers. With the most advanced data orchestration in healthcare, payers and providers count on us to deliver actionable insights that improve financial, operational and clinical outcomes. To date, we’ve helped uncover millions of dollars in savings annually.

Kansas City, Missouri, United States

Successfully lead highly complex deliveries of healthcare provider data management software solutions for tier 1 clients using agile methodologies. Excellent customer relationship skills with a strong focus on customer advocacy, and adept at managing stakeholders at all levels of the organization. Collaborate with cross-functional technical development teams to ensure business requirements are understood and delivered successfully. Skilled at prioritizing and managing multiple objectives and flexible enough to quickly switch gears.

Kansas City, Missouri

Managed multiple implementations of SaaS Products, including Health Plan Employer Reporting, Population Health, Quality and Provider Network Analytics. Provider and Delivery System products including Revenue Cycle, Cost and Operations, Quality and Value Based Performance. Led Agile development teams utilizing SDLC, Kanban and Scrum best practices - including sprint planning, prioritization and optimization, removing barriers and problem solving. Drove progress and results by balancing competing objectives and changing priorities. Provided superior written and verbal communication to project team members, business stakeholders and executive sponsors. Utilized project management best practices via formal project plans, excellent organization and time management skills, and adaptability in fast-paced and high-pressure situations.

Led implementation of web-based analytics application in order to meet corporate strategic objective to aggressively improve analytic capabilities. Worked closely with vendor to ensure deliverables are understood and delivered on time in order to meet business requirements. Provided support for sales and marketing to develop launch strategy, communication materials and end-user training. Collaborated with cross-functional project team to gather and document requirements, prioritize deliverables, and perform user acceptance testing. Updated senior leadership on project status, provide demos and training throughout the organization.

Managed marketing projects including analyzing current customer segments, identifying target markets, conducting primary research via surveys and focus groups, and monitoring key competitors. Advised and assisted senior management in strategy formulation by providing data-driven insights and recommendations. Managed all stages of marketing program implementation and execution - from development to performance analysis.Developed and executed tactics to increase brokered sales and retention of small group and individual dental plans, and strategies for cross selling to current clients. Worked as a part of an account management team to support to Delta Dental’s largest employer groups to resolve escalated issues, improve plan performance, and ensure customer satisfaction.

Analyzed employer group insurance plan quote requests to determine appropriate products, plan designs, and provisions. Worked with internal and external sales offices to deliver competitive plans and pricing.

Bs

Master Of Business Administration (Mba)