Barry Smith Email & Phone Number

Greater Denver Area

Collect Accident Reports and Checklists● Communicate with the claims team by gathering supporting documentation such as check-outslips, signed rental agreements, police report numbers, impound documentation, witnessstatements, estimates of damage, and any additional correspondence associated with the accident● Upload photos of damaged vehicles, accident reports/kits, repair estimates, check in/out slips,rental agreements along with and related supporting documents to the claims website● Respond to requests from claim coordinators and fleet department, escalating issues as needed toGM or claims department● Designing, implementing and documenting office procedures● Handle calls internally and externally as it relates to customer support, insurance companies,dealerships, repair shops, and other vendors as needed● Perform various administrative and basic accounting functions such as research and billingsupport tasks, accounts receivables, order supplies and miscellaneous reports,● Maintain lost and found log by tagging items and keeping in contact with the customer● Use analytical skills to adapt to various situations● Communicate in a timely manner with applicants, hiring managers, and HR Specialiststhroughout the hiring process, including coordinating and scheduling assessments and interviews● Complete paperwork for new hires● Petty cash reconciliation as directed by GM

Greater Denver Area

Working in a fast-paced call center environment answering anywhere from 40 to 60 calls a day.Answering Service Professional’s requests or inquiries concerning service, products and/or billing. Act as an advertising consultant for members to accommodate their business needs which may include upselling members to exciting new products and program offerings Also handle initial contact on disputes, participate in team meetings, and provide support to fellow Customer Care Representatives.

Indiana, Pennsylvania

Developed sales protocols and procedures designed to increase conversion rates and improve incoming sales interactions.Employee Recruitment Scheduled Interview times and meetings in Coordination with Store ManagerTrained new Sales Associates in best practices and use emerging technology and intelligence to improve our sales numbers.Collaborated to improve brand awareness and social media presence in cooperation with the marketing department.Gave personalized solutions and equipping consumers with a powerful device through recommendations and product demonstrations.

United States

•Prepare and manage detailed databases•Verify database accuracy•Prepare reports on research methodology and conclusions•Performed set-up and preparation procedures as required by professor•Provided assistance with lab and field studies•Created and submitted research reports

Indiana, Pa

Handling incoming calls, monitored front desk, attended to those in need of assistance, operating various office equipment, filing of necessary documents, ran errands, data entry