Bill Byrd Email & Phone Number

Lenexa, Kansas

. Operate all lab and manufacturing equipment to test material and inspect for any defects. . Report any products and materials that are out of specifications. . Ensure that all product quality meets customers’ standards. . Produce data reports for authorized Team Leads. . Issue certificates of analysis to customers. . Responsible for daily, weekly and monthly calibration activities. . Responsible for timely generation of data, labels and documents for shipping. . Receive and inspect all incoming raw materials to ensure accurate numbers and no damages. . Label and identify all material prior to stocking in their appropriate places. . Maintain constant contact with carriers and drivers for accurate arrival times and schedules. . Conduct online research for products and pricing. . Obtain quotes from various suppliers for necessary Quality Assurance goods and services. . Ability to collect, manipulate and organize data effectively and efficiently. . Build and maintain positive, professional, business relationships with customers, vendors and manufacturers. . Assist in the development of special team projects and work in conjunction with all Novation iQ associates. . Represent Novation iQ in a professional manner at all times. . Perform other related tasks as assigned.

Lenexa. Ks

Provides quality control and assurance functions that ensure the embedded software conform to product specifications and meet customer quality requirements. • Performs tests according to the test plan, analyzes and reports test results to the embedded software engineers. Accountability, Duties and Responsibilities include but are not limited to the following: • Performs tests according to the test plan, analyze test cases and provide regular progress reports. • Maintains test results in an organized manner and accessible on the company network to others on the product development team. Test results can include the audio and video recording of the testing. • Reports bugs found to the engineering team with bug tracking tool. • Validates the bug fixes. • Maintains a good working relationship with Customer Service and Production to enable learning of new functions to be tested. • Other duties as assigned. Qualification / Skills: • Computer skills to include Microsoft Office Products. • Excellent oral and written communication skills. • Detail-oriented, accurate, and organized. • Willingness to work in a team oriented environment. • Self-starter • Software testing of consumer or commercial products. (Includes items not part of a standard PC)

Analyze customer requests for new benefit set up or benefit changes to determine the most appropriate solution for implementing in the Argus system. Implement the solution identified and/or facilitate implementation of the solution according to established procedures and timeframes. Validate and test solutions and facilitate customer acceptance testing. Maintain customer-specific benefit and procedure documentation. Research and resolve benefit-related customer issues. Maintain ongoing, positive relationships with customers.

Audited Company procedure to make sure associates were folowing processes correctly.

Assist in the testing of software for Garmin's communication and navigation products in a team-oriented environment.Execute manual and automated tests of Garmin software in accordance with established testing protocols to ensure quality and compliance with stated requirements.Analyze test results and communicate with Software Engineers to assist in problem resolution.Perform exploratory testing.Train and mentor new team members.May drive a Garmin vehicle to off-site locations to conduct testing of our Garmin products.

•Performed detail oriented ISO Internal Auditing of company Quality Standards to assure that all Quality Standards are being met to comply with ISO 13485, 9001 certification. Worked very closely with the Quality Manager at Pivot International as the lead auditor to help in the company gaining ISO 13485 Certification in October 2008.•In-depth testing of software in a variety of products such as treadmill monitors, golf ball scan search devices, and other developmental software projects. •Complete control of software bug tracking, and other documentation to achieve product development milestones. •Basic Labview software program code writing to be used in software product testing.•Wrote detailed software validation test plans for all project product testing.•Worked very closely with the Engineering staff to troubleshoot issues that occurred in product development.

•Mechanical assembly, and detailed functional testing of Gas Station tank monitoring equipment.•Wrote detailed functional test plans for all of the tank monitoring equipment.•Received customer returned equipment that exhibited problems, tested to verify problem, and worked very closely with Engineering staff to help resolve the problem to achieve customer satisfaction.•Proficient use of all aspects of Microsoft Office software.•Performed detailed random Internal Quality Audits on manufacturing procedures to insure all Quality processes were being met to comply with ISO 9001 Standard for Manufacturing.

Computer Science Courses

Ba, Business Admnistration