Joe Bechtel Email & Phone Number

Raleigh, North Carolina, United States

As an analyst on the Revenue Operations team, my primary focus involves investigating business system issues, analyzing data sets to identify trends/uncover risks to revenue, and proactively designing and developing improvements that make our systems, our processes and our people that much better. Additionally, I work hands-on with the discovery, extraction and transformation of data from acquired companies. This process also affords me the experience of working in User Acceptance Testing (UAT) and working to resolve issues found during testing.With every new project comes the opportunity to help our people, our technology, and our brand become that much greater.

Raleigh, North Carolina, United States

Act as a trusted advisor for the Channel Order Management team for team member support and cross-functional projects. Directly assist end-user clients, reseller partners and other business stakeholders by creating quotes, processing software orders, provisioning licenses and providing product support. Additionally, providing ad-hoc reporting as requested and maintaining accurate account data for a hyper-growth, merger & acquisition focused organization.

Raleigh, North Carolina, United States

Daily management of ticketing queue, directly engaging with internal & external stakeholders throughout the quote-to-cash process; including but not limited to creating quotes, processing software orders & billing adjustments, provisioning licenses, and ensuring accurate account data through use of various business systems. Contribute to creation of process documentation and development/implementation of improvements to existing processes as deemed necessary.

Raleigh, North Carolina, United States

Responsible for all facets of the business's operations, including but not limited to: recruiting and developing top talent, developing relationships with like-minded community professionals, workload planning & assignments, exceeding company sales and performance goals, and creating a culture of excellence within our store team.

Riverhead, New York, United States

Bohemia, New York, United States

Assisted Store Manager to meet & exceed target business objectives while developing expertise in retail management. Responsibilities included supervising staff and owning shift goals/results, developing a high performing team of Health Enthusiasts. Developed and helped promote several employees into entry level management positions through mentoring and coaching.Guided a $2.85 million store when Store Manager was unavailable. Collaborated with other store teams to share best practices; thus ensuring the best possible experience for customers within our district.

Bohemia, New York

Supervising staff of 15-20 employees per shift, communicating with executive management regarding business results compared to targets, controlling inventory and minimizing shrink, resolving problems or complaints from customers and/or staff.Conceptualized and executed a strategic plan to increase our loyalty card capture percentage. Saw increases as high as +20% per employee.

Bohemia, New York

Lead photo department to an increase in sales vs LY; responsible for training & development of photo-lab staff, management of supply inventory, resolving escalated customer & teammate issues.

Bohemia, New York

General store tasks & upkeep; customer engagement.