Ben Smith Email & Phone Number

Portland, Maine, United States

Portland, Maine Metropolitan Area

- Responsible for the overall IT implementation and delivery for assigned Product initiatives, in addition the output from my scrum team - Actively mentor my scrum team as they encounter challenges in their backlog, continuously improve our Agile maturity together, and coach them towards career and performance goals- Coordinate across our program leadership team to collaborate on quarterly and annual planning, work through cross-team/cross-organization dependencies, and collaborate on leadership initiatives

Portland, Maine Area

- Gathered, refined, and documented business requirements for product implementations, with a specific focus on Starmount Dental and Vision products - Executed and documented test scenarios using various Unum systems in the quote to bill process - Collaborated across physical locations to define data integrations between Starmount and Unum databases to automate contract generation

Orono, Me

- Served as customer facing employee for all events ranging in attendance of 25 to 1,500- Prepared theater, backstage, and lobby areas to cater to client needs- Responsible for safety and security of the audience and property- Conducted various ticketing transactions over the phone and in person

Orono, Maine

- Responsible for the well being and safety for over 60 residents - Cultivated an active and safe floor community by building personal relationships with residents - Coordinated 8 programs a semester to engage and connect residents to various resources on campus - Managed both the scheduling and time off requests for complex RA staff - Examples of past programs have been educational fliers on alcohol awareness, a Halloween costume party, and a meet and greet with resident’s academic support coordinator (ASC) - Developed conflict mediation and leadership skills through extensive multi-week training

Orono, Maine

- Executed individual projects ranging in scale, such as installing campus wide affirmative action and non-discrimination informational posters- Managed and organized physical and online confidential databases

Portland, Maine Area

- Developed Team Foundation Server reports for program level reporting on sales technology scrum team performance, contributing to metric definitions and piloting of new metrics reporting - Facilitated educational sessions with scrum masters and scrum teams to ensure proper use of Team Foundation Server and encourage high data integrity - Presented IBM’s Watson and data analytics tools to find innovative ways to discover market trends, better assess risk, and increase business value using sentiment analysis to upper management - Introduced and created different websites using Sharepoint and Bootstrap to report team metrics, store team documents, share blog posts, and report software development releases

Portland, Me

- Supervised a team of employees to ensure efficient and safe operation- Reconciled and handled revenue during shifts

Bachelor'S Degree, Accounting, 3.7 Gpa

Activities and Societies: Institute of Management Accountants, Ultimate Frisbee Team• Accounting Major with concentration in Management.

High School, 3.8 Gpa

Activities and Societies: Honors Society, Model UN