Ben Goodhue Email & Phone Number

Portland, Oregon Area

Software project manager overseeing internal tool development, integrations, and CRM customization. Point person for senior management from initial concept through final delivery.

Santa Rosa, Ca

Project manager for Risk, Quality, and Accreditation projects at Santa Rosa Memorial HospitalManager of software implementation projectsTransitioned thousands of policies from old system to a new repository software, oversaw every step of collection and implementation as the subject matter expert. Completely reduced tardy responses to risk events from 15% to 0% within 3 months by developing new analytics, processes, and reporting.Reduced costs hospital-wide by developing new… Show more Project manager for Risk, Quality, and Accreditation projects at Santa Rosa Memorial HospitalManager of software implementation projectsTransitioned thousands of policies from old system to a new repository software, oversaw every step of collection and implementation as the subject matter expert. Completely reduced tardy responses to risk events from 15% to 0% within 3 months by developing new analytics, processes, and reporting.Reduced costs hospital-wide by developing new cleaning and organizational process tailored to 13 different medication rooms preventing medication losses due to expiration.Managed time cards and time off requests for a department of 25, including both salaried and hourly employees.Improved patient experience and quality of care by developing and performing data analysis on a system-wide level, including 2 hospitals and 15 off-site locations. Show less

Healdsburg, California

Performed data analysis tasks related to loan processing operationsResponsibilities:Creation and maintenance of operational performance for senior management with advanced use of Microsoft Access and Excel.Coordination and optimization of operational schedules, balancing needs of customer communication and production.Analysis of business practices for daily operations and for special projects.Technical designer for various projects including communication monitoring,… Show more Performed data analysis tasks related to loan processing operationsResponsibilities:Creation and maintenance of operational performance for senior management with advanced use of Microsoft Access and Excel.Coordination and optimization of operational schedules, balancing needs of customer communication and production.Analysis of business practices for daily operations and for special projects.Technical designer for various projects including communication monitoring, quality control, auditing and calling campaigns.SoFi is a modern finance company that is fueling the shift to a bankless world. We take a radical approach in everything we do, from offering unprecedented services around borrowing and wealth management to evaluating loan applicants not on numbers, but on potential. We’ve replaced the impersonal, transactional bank experience with a long term partnership, enabling our members to realize the full potential of their money, careers and relationships. Our members constantly push the limits of what life has to offer. Whether looking to refinance their student loans, buy their dream home, or simply seek advice as they ascend in their careers, SoFi provides the best products and tools to match their ambitions and propel them to new levels of financial greatness. Show less

Healdsburg, Ca

Responsibilities:Final quality check for student loan refinance prior to funding.Performed payment troubleshooting with clients and loan servicers.Responded to funding-specific customer inquiries via e-mail and phone.Organized refinance payment details for distribution to loan servicers.SoFi is a modern finance company that is fueling the shift to a bankless world. We take a radical approach in everything we do, from offering unprecedented services around… Show more Responsibilities:Final quality check for student loan refinance prior to funding.Performed payment troubleshooting with clients and loan servicers.Responded to funding-specific customer inquiries via e-mail and phone.Organized refinance payment details for distribution to loan servicers.SoFi is a modern finance company that is fueling the shift to a bankless world. We take a radical approach in everything we do, from offering unprecedented services around borrowing and wealth management to evaluating loan applicants not on numbers, but on potential. We’ve replaced the impersonal, transactional bank experience with a long term partnership, enabling our members to realize the full potential of their money, careers and relationships. Our members constantly push the limits of what life has to offer. Whether looking to refinance their student loans, buy their dream home, or simply seek advice as they ascend in their careers, SoFi provides the best products and tools to match their ambitions and propel them to new levels of financial greatness. Show less

Healdsburg, Ca

Responsibilities:Project Portfolio Management advisor for private and government clients.Commanded agile software development projects from requirements to final testing for internal client use. Coordinated software engineers to create new software functionality and client-specific reports.Analyzed OMB guidance of current CPIC policy to create requirements for customized solution for USAID.Developed project process and change control for USAID.Controlled client user… Show more Responsibilities:Project Portfolio Management advisor for private and government clients.Commanded agile software development projects from requirements to final testing for internal client use. Coordinated software engineers to create new software functionality and client-specific reports.Analyzed OMB guidance of current CPIC policy to create requirements for customized solution for USAID.Developed project process and change control for USAID.Controlled client user communities and installations of software upgrades.Métier provides a business management and optimization platform that is built upon a foundation of industry-enhancing patents based on computational semantics. Our platform combines project portfolio management software, big data analytics, business intelligence and cloud-based PMO managed services to ensure organizations are getting their ideas to market quickly and making improvements that affect the bottom line. Métier is headquartered in Healdsburg, CA and works with customers globally, across public and private sector industries. Show less

San Francisco, Ca

Responsibilities:Conducted sales and bookings for indoor trampoline park.Edited and maintained POS and scheduling system, MindBody, and CRM Salesforce.Created and oversaw special projects, including the creation of a trampoline dodgeball league and training classes.

Merced, Ca

Responsibilities:Tested and prepared election equipment for June 8, 2010, election.Delivered voting equipment to polling places in Merced County.Inspected polling places for compliance with Americans with Disabilities Act.Supervised and inspected polling places on election day for election compliance.

Merced, Ca

Responsibilities:Researched for Professors Thomas Hansford and Nathan Monroe.Examined United States code and interpreted mentions of the Supreme Court.Explored and co-authored article on Help America Vote Act. Published in 2012.

Master Of Business Administration (M.B.A.), Decision Sciences

Bachelors Of Arts, Economics And Political Science