Benjamin Ford Email & Phone Number

Chicago, Illinois, United States

Building client sites (including: benefit plan rules, details, prices, text and documents).Testing client sites to ensure proper functionality and quality.Conducting regression testing to discover software enhancements or needs.Importing data into system.Prepare employee and employer communication documents.Triage client tickets and/or questions (email and.

Aurora Illinois

• Supported Claims department in variety of administrative tasks
• Maintained daily/weekly/monthly reports using Microsoft office products including Word, Excel, PowerPoint, SQL, Access and Outlook
• Ran meetings, various committees and coordinated projects
• Managed calendars, conducted travel arrangements, submitted expense reports, etc.
• Implemented/maintained employee wellness programs
• Created and continue to maintain monthly claims dashboard

• Managed employees and day to day operations
• Trained new staff on policies and procedures
• Streamlined prep and make-line process
• Accurately documented customer orders and handled cash/credit transactions
• Delivered pizzas in a safe and effective manner when needed

• Handled cash/credit card transactions as cashier
• Upsold Wal-Mart credit cards
• Resolved customer issues
• Managed store inventory as an inventory management associate
• Conducted daily audits of store inventory, including big ticket items
• Developed policies and procedures for the returning layaway program

Bachelor’S Degree, Health/Health Care Administration/Management, Senior

Activities and Societies: Communications Director Recreation Club

Associate’S Degree, General Studies