Benjamin Hart Email & Phone Number

New York, Ny, Us

San Francisco, California, Us

• Arrange and conduct in-person & web-based meetings as necessary to support presales activities (e.g., discovery, requirements analysis, presentation/demonstration, etc.) with customers and prospects.• Develop and deliver outstanding Tableau presentations and product demonstrations that range from standard to custom by generating compelling, interactive visualizations.• Lead Guided Evaluations and Proof-of-Concepts (POC) scenarios of a customer-centric solution.

Raleigh, Nc, Us

• Acted as a primary point-of-contact with Tableau to pursue escalations, shape product direction based on user feedback, and facilitate POCs on new features• Contributed to administration of a Tableau Cloud deployment of ~9k users; designed a novel Data Ownership framework to address content governance difficulties that arise in a fully-federated content ownership model• Worked with Tableau developers to encouraging best design practices; was the go-to resource whenever development stalled due to implementation difficulties• Assisted in the renewal of a 3-year Tableau contract, contributed an analysis that right-sized license footprint; this analysis resulted in 79% of users being assigned an appropriate license (from 45%), reinvested savings according to user feedback• Created internal documentation/presentations that addressed topics ranging from new user on-boarding to in-depth training on advanced Tableau topics• Co-developed the strategy for running Red Hat’s Tableau Center of Excellence as an internal product; defined and designed processes to collect key success metrics to communicate the value of the COE service to leadership

New York, New York, Us

• Responsible for managing a Professional Services team focused on delivering Data Analytics services, achieving project goals while ensuring profitability, customer satisfaction and growth. • Collaborate with partners, peers and sales to document and deliver customer requirements and packaged offerings. • Ensures that the team has the training and support that they need to deliver high quality services to our customers. • Collaborate with peers in the PMO for resource planning and allocations.• Serve as an escalation for customer issues• Conduct performance management evaluations of team in accordance with the Divisional Performance Factors (performance evaluations, discipline, hiring/firing, compensation) and timelines• Develop training and assessment plans to educate team on their respective product and services suites as well as personal growth plans

New York, New York, Us

New York, New York, Us

• Design, prototype, manufacture multi-wavelength, pulsed solid state lasers• Create Quality Control protocols, gather and analyze product data• Train new engineers and technicians, assist in building new laser designs• Work with sales team to interface with and address concerns of costumers

Stony Brook, Ny, Us

Performing molecular dynamic simulations of crystal structures, program novel analysis code, interpret and present results at group meetings, keep up-to-date with publications

Durham, New Hampshire, Us

Assist international researchers in the PLASTIC Consortium, analyze data from NASA STEREO and IBEX satellites, design and engineer models using AutoCAD