Benjamin Johnson Email & Phone Number

California, United States

San Francisco, CA

• Analyze cost/revenue to provide insights and improvements into the pricing models
• Support real-time flight operations
• Coordinated over 30 flights per week while accounting for weather, regulatory compliance, and aircraft maintenance schedules
• Process/Procedure creation to support flight operations
• Develop software tools for operations personnel using commercially available API’s

San Francisco, California

• Train and evaluate remote operators
• Analyze driving scenarios to identify the most meaningful tools to be developed
• Develop end-user workflows for new tools and processes, coordinating with Product and Engineering Managers so that new tools meet the end-users needs
• Communicate on a weekly basis with Engineering Managers to prioritize fixing software bugs
• Participate in the company-wide safety group to ensure that operations are conducted safely in accordance with regulatory and company standards

Fairfield, CA

San Francisco Bay Area

• Develop and refine training programs for customers with a range of background experiences not involving flight
• Conducted multiple demonstration flights for potential clients
• Assess training events to improve the training content and exercises

• Scheduled, managed, and documented training events and courses for 44 Soldiers and37 civilians, resulting in a better trained organization.
• Managed annual personnel evaluations for 81 individuals.
• Managed the workflow of personnel actions, training requests, policy development, andmemorandum generation.