Manage and develop industry programs that Napa Valley winery owners use to farm more sustainably, with a focus on environmental stewardship, improving the profitability and efficiency of vineyard and winery operations, and addressing critical farming and viticultural issues in the vineyards.Develop programming and seminars focused on environmental content and analyzing research data and seminar evaluations to report to the Program Director.Compile data and reports including, Growing Conditions reports, Wages and Benefits Surveys, and Weather Advisory Alerts.Manage the Member Services Committee, responsible for the development and implementation of all annual NVG programs. Work with the committee to evaluate existing programs and develop new programing to increase the value of membership and preservation of sustainable agriculture. Work with the Program Director and Industry Community Relations Director to support cross-committee collaboration efforts in support of environmental stewardship, agricultural preservation, and sustainability of our natural resources. Assist COO/Associate Director with grant reporting and budgeting including co-coordinator for all grant activities.

Support management in development of sustainability plan focused on reducing carbon footprint. Researching and advising on supply chain options relating to environmental impact of both products and winery operations.Manage implementation of COVID-19 safety practices, including monitoring legislation and competitor trends. Initiative has supported seamless reopening of client facing operations and maximized revenue generating opportunities of commercial tasting room.Ensure exceptional customer experience, monitoring and implementing feedback in real time, as well as assisting with client shipping, product storage, and inventory control.

As an integral member of the health and safety team I successfully launched a new facility and dining program at a high-end resort restaurant.Monitored nightly kitchen and dining room operations exceeding health and safety requirements for food preparation.Responsible for ensuring exceptional client dining experience while staffing multiple larger buy-out events and weddings as part of the service and support team.

Performed aircraft safety and equipment checks to meet rigorous FAA standards, as well as helped form and implement the spill mitigation, prevention, and response plan adopted by the FBO to conform to EPA regulations.Integral team member facilitating the operation of arriving and departing aircraft, coordinating with airport operator and managing team responsibilities including environmental clean-up, re-fueling, and marshalling. Developed training skills with new line technicians and airport employees.First point of contact between customers, ensuring operating philosophy and adherence to service expectations, while monitoring client needs and working one-on-one with customers to quickly resolve problems.