Ben Hatch Email & Phone Number

Sunnyvale, Ca, Us

I manage a team of 12 HR Ops Specialists who make sure our employee experience here at LinkedIn is second to none. With a hodgepodge team of dedicated HR professionals, I'm responsible for making sure all these things run smoothly at LinkedIn:U.S. and Canada Benefits Global PerksU.S. and Canada AccommodationsLearning System (CSOD) Leave of Absence (LOA)With case volumes of ~2000/month and a remotely distributed team, it takes considerable effort to keep the HR lights on and make it all look easy. I'm lucky enough to be on a team that executes incredibly well every day and continues looking for ways to improve. I've launched scrappy solutions when budget falls through and we've got nothing but a form, a spreadsheet, and some eager HR folks to launch a new benefits program. I've launched tech-enabled solutions where technology helps us 10x the employee experience and our efficiency. And everything in-between. Scrappy is more fun, but as an HR Ops veteran I'm a big fan of creating that perfect blend of white-glove employee experience with the efficiency that only comes with technology and automation at scale. Here's a quick sampling of the:-Onboarded ASL interpreter vendor for LinkedIn's first employee requiring full-time ASL interpretation support-Launched Student Loan Assistance program global support-Re-launched global Tuition Reimbursement program global support-Outsourced U.S. LOA data entry to centralized shared service team in Bangalore-Moved to fully remote contractor support hiring

Sunnyvale, Ca, Us

Moved to People Analytics team at Linkedin. Attemped to fit in with a group of very smart teammates while working on a few cool things:-Employee Listening-Culture-Employee survey design-Re-org data changes-Team Operations

Sunnyvale, Ca, Us

I find new ways for us to use data to listen to employees and learn more about employee experience, leveraging tools like Glint to enable easily administered survey pulses that can be easily analyzed and shared. Earned the following nicknames from various LinkedIn/HR partners: the survey guru, the Glint, the employee survey godfather, our resident survey expert, and more. Here's a few of the fun stuff I've been up to in this role:Launched New Hire Surveys at Day 5/45/90, Exit Survey, and Benefits/Perks internal survey. Developed, launched, and now analyze a monthly check-in pulse for our CHROEvolved our survey programs to employee listening programsMade survey administration and analysis look easy

Sunnyvale, Ca, Us

I manage LinkedIn's Employee Voice Survey, helping HR and the business use data to understand what we can do to make LinkedIn an even better place to work.

Sunnyvale, Ca, Us

I found HR headaches and I tried to solve them. The role involved interacting with the HR functions to find better ways to work together, providing better solutions either through technology or a better process.Worked on a number of projects across an HR Ops team including:-Deep dives into our HR Ops data with the COEs we support, presenting insights and recommendations-Improving our support of LinkedIn perks and benefits, including the LinkedIn Alumni program-Exploring Robotic Process Automation (Bots) solutions to automate manual processes and free up resources-Supporting our engagement survey and implementing Glint as survey analytics platform

Sunnyvale, Ca, Us

I joined the Talent(HR) Operations team for the summer, focused on finding better ways to serve our employees and improve our internal HR Ops processes. Self-service VOE(verification of employment) portal-As my main internship project, I was asked to create an automated solution for the current manual VOE letter process for the HR Ops team-Partnered with global HR Ops teams, HRIT, and HR Ops leaders to design a VOE portal to automate the process and eventually turn it into an employee self-service process-Worked closely with our HRIT developers to design and develop the global VOE portal, using an open source solution at no extra cost to the organizationLinkedIn Festival- A non-technical hackathon-Alongside a team of HR interns, I helped launch LinkedIn's first HR hackathon-Led team of interns to drive recruiting and create a unique team registration for LinkedIn's first HR Hackathon, LinkedIn Festival-Recruiting efforts generated 1000 registrations*Accepted full-time offer to return after completing my MBA

San Jose, Ca, Us

Promoted to an HRIS role after I got some experience in HR Ops. Made the shift based on technical aptitude and overall nerdiness when it comes to systems and technology.Boring stuff:Maintained data integrity, governance and quality in HR system. Identified patterns in HR system user behavior and developed solutions to mitigate risk and enhance user experience. Exciting stuff:Was a one-man hybrid HR support model for a growing Latin America employee population (used Spanish and picked up Portuguese to always offer HR support in local language)Produced and analyzed monthly metrics report for all three HR support regions to provide senior leadership and HRBPs with actionable data.Survived transition to organizational hierarchy and position management in HRIS and did more manual fixes in SAP than I care to remember.

San Jose, Ca, Us

My first step into the HR world was a role in HR Ops. Quickly discovered two things: I like this stuff and I'm pretty good at this stuff! The role was a crash course in HR and gave me the foundational HR knowledge that allowed me to move me forward.Here are a few of the programs/projects I worked on in HR Ops:-Global referral bonus administration (switched manual entry to upload) -Automated emails coming into shared HR inbox to create cases in our case management system -Tuition reimbursement program (managed the administration, switched individual entry to a bulk upload, cut required resources to support by 50%)

Master Of Business Administration - Mba

Ba, Latin American Studies