Ben Waychoff Email & Phone Number

Mascotte, FL, US

-Partner with broader Causeway Product and Development teams to determine US product direction-Conduct US user research to determine user pain points in new and existing products-Manage US-specific technical partnerships

-Onboarded, trained, launched, and managed one.network's first 5 US customers, consisting of city, county, expressway authority, and state road agencies with a combined annual recurring revenue (ARR) of $1.5M and 3000+ individual users.-Grew largest account from $200K to $1.4M over 1 year through relationship building and providing exceptional customer.

-Manage portfolio of 10 transit agency customers, ranging in size from 6 to 1400 vehicles and 10 - 390 users, with contracts worth over $2.4M in combined annual recurring revenue, to help them achieve a return on their investment and meet their ongoing goals while driving adoption and usage of the Swiftly platform-Act as main point of contact for, and.

Celebration, FL

-Led bi-coastal team of 18 in facilitating smooth project workflow, ensuring focus on data quality by creating structure and process-Collaborated with team to develop and launch department-wide data governance and security procedures-Supported the opening of Star Wars Galaxy's Edge by developing a Python-based Latent Dirichlet Allocation (LDA) model to.

Bay Lake, Florida, United States

-Generated 900+ daily workload and dispatch plans for 5 bus operations hubs, including 1.5K drivers-Analyzed 5 data sets using 6 tools and models, including Excel, updated existing tools and created new tools including a rewrite of bus operations workload planning model-Created 8 presentations to effectively and succinctly summarize analysis and.

Bay Lake, Florida, United States

-Led groups of 15 3rd-12th grade students on 2.5 – 3 hour programs through the Magic Kingdom and Disney’s Hollywood Studios teaching and using the park’s attractions to demonstrate properties force, motion, gravity, energy, and the nature of scientific inquiry

Bay Lake, Florida, United States

-Developed 6 reports for tracking bus operations dispatching and labor performance by compiling data from multiple sources-Provided cost analysis and scheduling for special transportation of 25K tour group guests, reducing estimated costs by 7.7%-Produced multi-modal planning tool for optimized scheduling of 3 transportation services based on 3 guest.

Bay Lake, Florida, United States

-Spearheaded integration of 336 bus cameras into operations and writing operating guidelines-Cultivated 3-person team in design review, installation, and testing of bus arrival notification monitor pilot at 3 resorts-Executed radio equipment transition, exchanging 1.2K handheld and vehicle mounted devices in 1 month

Bay Lake, Florida, United States

-Compiled information from 3 teams to justify testing and installation of 59 electronic bus arrival notification monitors-Assembled weekly cycle and dwell time report for 10 monorail operations leaders and daily dispatch interval report for 50 bus operations leaders-Partnered with 5+ cross-functional teams in gathering data for monthly presentations to 3.

Bay Lake, Florida, United States

-Safely piloted 203.5 foot-long monorail trains carrying up to 360 passengers between the 6 stations of the 14.7 mile Walt Disney World Monorail System-Constantly communicated with and executed the orders of central controllers via the radio, while piloting a train and keeping Guests informed and entertained over a public address system-Responsible for.

Bay Lake, Florida, United States

-Installed new energy-saving temperature probes on 4 walk-in coolers, resulting in 15% energy savings and 60% reduction in compressor cycles-Completed survey of 150 rooftop fall protection devices documenting certification, expiration date, and location

Lake Buena Vista, Florida, United States

-Oversee distribution and collection of background paperwork to internship candidates nation-wide.-Process time-off requests.-Process requests for special costume needs.-Compile and distribute weekly Disney trivia to travelling recruiters.-Answer incoming phone calls from current internship participants, candidates, parents, educators, and Disney leaders.

-Led a team of 2 to 7 Campus Representatives in developing and implementing a comprehensive marketing strategy-Trained and served as a mentor for Campus Representatives-Briefed incoming Disney College Program participants regarding Program check-in and general information-Increased awareness of the Disney College Program with students and faculty at.

Bay Lake, Florida, United States

-Responsible for delivering world-renowned Disney Guest service to thousands of guests daily-Resolved Guest issues on-the-spot to ensure a worry-free experience for Guests-Received five official recognitions for exceptional Guest service-Handled large volumes of monetary transactions in fast-paced indoor and outdoor environments-Participated in the.

Cedar Rapids, Iowa Area

-Assisted in day-to-day management of Tutor Center.-Automated portion of tutor assignment procedure to more evenly distribute tutor workload.-Assisted in writing, producing, and directing tutor training video.-Updated Level II tutor training materials with respect to adult learners.-Assisted students in use of Microsoft Office Products (Word, Excel.

Cedar Rapids, Iowa, United States

-Assisted up to 15 students per hour with math and science coursework on a drop-in basis.

Cedar Rapids, Iowa Area

-Assisted an average of 12 students each semester with math and science coursework on an individual basis

Fairfax, IA

-Conducted confidential face-to-face surveys with residents of Fairfax, Iowa-Determined own schedule, based on number of surveys needed to be completed

Bachelor’S Degree, Mechanical Engineering

-Dean's List 2007-2009

Associate’S Degree, Pre-Engineering

-Dean's List 2003-2007 -Outstanding Math/Science Student of the Year, 2006-2007 Academic Year

High School

Activities and Societies: National Honor Society, Marching Band, Concert/Symphonic Band, Jazz Band, Show Choir Band