Beth Swanson

Beth Swanson Email and Phone Number

Business Analyst at Hawaiian Airlines @ Hawaiian Airlines
honolulu, hawaii, united states
Beth Swanson's Location
Denver Metropolitan Area, United States
Beth Swanson's Contact Details

Beth Swanson personal email

n/a
About Beth Swanson

INFORMATION SYSTEMS PROFESSIONAL Data driven Information Systems Leader with a proven track record of delivering innovative solutions to address changing business needs and improving productivity. Experience organizing, leading, analyzing, performing Quality Assurance and delivering projects to the highest level of customer satisfaction. Areas of expertise include:• Database/Reporting Developer • Subject Matter Expert • Technical Business Analyst• Vendor Management • Change Management • Product Owner• Process Improvement • Business Analysis • Quality Assurance

Beth Swanson's Current Company Details
Hawaiian Airlines

Hawaiian Airlines

View
Business Analyst at Hawaiian Airlines
honolulu, hawaii, united states
Employees:
2854
Beth Swanson Work Experience Details
  • Hawaiian Airlines
    Business Analyst
    Hawaiian Airlines Jun 2021 - Present
    Honolulu, Hawaii, United States
  • Sun Country Airlines
    Senior Business Intelligence Developer
    Sun Country Airlines Apr 2021 - Jun 2021
    Minneapolis, Minnesota, United States
  • Xanterra Travel Collection
    Business Intelligence Developer
    Xanterra Travel Collection Sep 2020 - Apr 2021
    Denver Metropolitan Area
  • Hawaiian Airlines
    Business Analyst
    Hawaiian Airlines Nov 2018 - Apr 2020
    Honolulu, Hawaii, United States
    Daily responsibilities entail creating requirements, conceptual modeling, data analysis, bridging the gap between vertical and horizontal business groups/users, QA testing and deployment. Achieved these tasks using a variety of tools: SQL, MongoDB, Compass, Studio 3T, Informatica (IDQ), Confluence, Jira, PowerPoint, and Excel.• The largest completed task as a Business Analyst was to create a complex set of High Level and Detailed Requirements for a Customer Master. Requirements clearly and concisely identified the organization of multiple source data by the inbound messaging event process to one Customer Master. The requirements also established the outbound data flow to create one point of truth for distribution of data.
  • Frontier Airlines
    Business Intelligence Developer
    Frontier Airlines Apr 2016 - Nov 2018
    Denver Metropolitan Area
    Daily responsibilities entail creating requirements, working with the various business groups/users, QA testing and deployment. Also creating reporting/dashboards needed from the data warehouse with a variety of tools: SQL, Power BI, SSRS, SSIS, SSAS, Data Lake, Data Factory, Visual Studio and Excel/PowerPivot.
  • Frontier Airlines
    Technical Business Analyst - Station Operations
    Frontier Airlines 2011 - Apr 2016
    Greater Denver Area
    In the TBA role I created requirements and managed a multitude of projects from all aspects of the Airline. I set timelines, organized meetings based on the type of methodology selected (mainly Scrum/Agile, Waterfall and Kanban), worked closely with Product Owners to create requirements, and followed through with “Lessons Learned” sessions. When needed I filled the job of Product Owner and became the Subject Matter Expert.
  • Frontier Airlines
    Station Quality Assurance Auditor
    Frontier Airlines 2007 - Nov 2011
    Greater Denver Area
    Monitored agent fraud, updated processes for streamlining procedures to close any gaps identified during audits.
  • Frontier Airlines
    Station Accounting Assistant
    Frontier Airlines 2003 - Nov 2007
    Greater Denver Area
    The first year in this role raised the DEN audit score from 75% to 98%.
  • Frontier Airlines
    Refunds/ Customer Relations Agent
    Frontier Airlines Aug 2000 - Nov 2003
    Greater Denver Area
    Customer Relations - In this position, assisted Passengers with any issues that they may have encountered on the flight. Refund Analyst - This job required use of Customer Response data systems, Airline Clearing House systems, and ACCB files. Also filled in for Revenue Accounting when help was needed.
  • Frontier Airlines
    Customer Service Agent / Passenger Planner
    Frontier Airlines 1999 - Jul 2000
    Greater Denver Area
    These duties touched all points of the flight Departure and Arrival. Mastered all areas to the extent of being able to assist in training for new hired employees and be a step in as a Supervisor or Manger if needed.

Beth Swanson Skills

Airlines Airports Microsoft Excel Microsoft Powerpoint Microsoft Access Microsoft Products Microsoft Office Microsoft Word Trax Sabre Shares Worldspan Microsoft Sql Server Sql Server Integration Services Sql Server Reporting Services Microsoft Azure Sql Azure Navitaire

Beth Swanson Education Details

  • Mongodb University
    M001: Mongodb Basics
  • New Horizons Computer Learning Center
    New Horizons Computer Learning Center
    Sql Certificate 20461
  • Scrum Alliance
    Scrum Alliance
    Product Owner Certification
  • Mcconnell School
    Mcconnell School

Frequently Asked Questions about Beth Swanson

What company does Beth Swanson work for?

Beth Swanson works for Hawaiian Airlines

What is Beth Swanson's role at the current company?

Beth Swanson's current role is Business Analyst at Hawaiian Airlines.

What is Beth Swanson's email address?

Beth Swanson's email address is bs****@****ier.com

What is Beth Swanson's direct phone number?

Beth Swanson's direct phone number is +172037*****

What schools did Beth Swanson attend?

Beth Swanson attended Mongodb University, New Horizons Computer Learning Center, Scrum Alliance, Mcconnell School.

What skills is Beth Swanson known for?

Beth Swanson has skills like Airlines, Airports, Microsoft Excel, Microsoft Powerpoint, Microsoft Access, Microsoft Products, Microsoft Office, Microsoft Word, Trax, Sabre, Shares, Worldspan.

Who are Beth Swanson's colleagues?

Beth Swanson's colleagues are Ryan Okinaka, Justin Dillon, Mark Miyashiro, Sheila Baldado, Marissa Villegas, Derik Apuna, Abigail Jones.

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