Bethany Ramsden Email & Phone Number

Once leaving college in 2017. I started off as a waitress working at my local bar/restaurant, this would eventually progress to supervisor and then manager. In this role I was leading shifts and handling a small team to run the restaurant and bar and relied heavily on customer engagement, retaining old customers and dealing with any customer complaints. In the management role I would also be in charge of the end of day take, organizing any events and dealing with staff, this was as well as the basic food and bar service. After almost 6 years in this role, I relocated closer to home and have now been working as an Emergency Call Handler, dealing with the public on an everyday basis. This role relies on me to work under pressure, gathering information and dealing with those under stress or fear to achieve a positive outcome.