As Director of Conference Services, my record is one of increased responsibility with variety in job assignments and solid accomplishments. My knowledge, skills and experiences are problem solving, coordinating resources, organizing, data processing, administration, team building and development, revenue generation, forecasting, liaison, operations, and support activities. I am organized and detailed-oriented team member who work well under pressure. I have the ability to define problems, assess both large and smaller scale implications of a project, and implement solutions. I am accustomed to a fast-paced environment where deadlines and multi tasking are a requirement.

**Manage and service all incoming group gusiness for the hotel consisting of 30 to 250+ sleeping rooms on peak with meeting space (approximately 5-7 meetings monthly during peak season)**Conducted conference calls with meeting contact for all In-coming group business for the hotel**Developed and maintained a working relationship with clients on a regular basis for future business**Prepared banquet event orders & resumes outlining program details for operations to communicate and facilitate efficient scheduling and staffing by all departments.**Forward banquet event orders to clients for review, approval and signature**Conduct site inspections for definite groups as well as walk-in’s for potential business**Served as a liaison on behalf of the hotel and client to ensure a successful meeting and client satisfaction.**Scheduled post and pre-convention meetings with meeting plan and on-site contact to review final agenda, possible changes/updates, and program details.**Perform other duties as assigned, needed and necessary