Area Development Manager
Fresno, California Area
Managed multiple high-volume restaurant operations,Responsible for training and auditing locations for Food safety through HACCP and OSHA standards, the flow of product from distribution to table, Quality control of processes, production, maintenance and cleanliness. Championed recruiting and finding top qualified staffing for a multitude of locations, Hired and developed Advanced level Managers, as well as requested to staff and develop teams for new store openings in other regions resulting in a deep bench of talent Generated timely reporting for Profit & Loss, Cash Flow, Budgeting, Forecasting, Staffing and rewarded for exceeding company expectations quarterly. Implemented Customer service and recovery plans resulting in a 14% increase in Guest satisfaction surveys, Requested by my superiors to travel to other regions and states to organize the hiring and developing of new locationsFacilitating training meetings: P&L management for area wide savings of 12% in costs, Food Safety: leading to reduced guest incidences, Training and hospitality: measured by 8% sales growth and return Improved weekly/monthly inventory reporting, shipping, and ordering for a 5% Food cost savings.