Bhanu Prasad Donthula Email & Phone Number

New York, Ny, Us

Seattle, Wa, Us

Delaware, Ohio, Us

o Manage a global team of analysts in different areas of IT operations including daily operations & infrastructure support delivery management.o Design strategical roadmaps aligning with organizational goals for building a highly available, robust, and scalable environments without disrupting daily routines for businesses. (aka Vertical teams).o Initiate organizational wide methodologies on identity access, delivery management as a global framework model aligned with corporate policies.o Administer monthly/annual IT SOX procedures to evaluate accuracy and completeness of IT systems and report internal controls/deficiencies to SOX manager/executive management.o Performed service delivery management process reviews to ensure targets are met, identified commonly reported problems, and created knowledge base articles.o Integrate all external applications into our eco-system using single middleware platform (Infor ION) using REST/SOAP API, web-service calls & public-private key encryption methods.

Delaware, Ohio, Us

As an analyst, work with business users to understand and document the business requirements, and translate business requirements into product specification.Perform Implementation tasks with implementation teams during implementation as needed.Work with developers and testers to get the solution developed and tested and develop training documentation. Provide end user support and resolve day to day user reported issues and perform Root Cause analysis. Develop Knowledge Base Articles & Work Instructions/User Guides. Conduct user training sessions and train end users in ERPLN/Baan V Logistics & Manufacturing functional area as well as ERPLN/Baan V Technical area. Work with business users/cross functional teams/developers/testers to design, develop and test the new solutions. Write Test cases to test the new and existing solutions and standard software patches. Perform troubleshooting in LN integration with external systems and other third party applications.Perform Unix Shell programming to create and execute shell scripts from ERPLN.

Dublin 2, Ie

Senior Software Engineer with 8+ years of experience in Information Technology, Specializing in Client/Server Environment and Administration in Enterprise Business Applications using ERP - Baan 5 & ERP LN skills.Broad experience in the application pertaining to Heavy Equipment Industries services. Involved in implementations and designs to Baan5 & ERP LN Applications per client’s requirements and was also involved Production support projects.Involved in various stages of SDLC model like Analysis and Design, Build, Test, Deploy, and Production support. Involved in Estimation, Impact analysis for existing system enhancements for new roll outs and Performance analysis. Delivered training on Streamserve at organization level and capability specific; as an Professional trainer.

Dublin 2, Ie

Precise knowledge in understanding the ERPLN & Baan 5c Systems and considerable experience in supporting these technologies with client issues.

Master Of Business Administration - Mba

Bachelor Of Technology (B.Tech.), Mechanical Engineering