Brendan H. Email & Phone Number

Denver, Co, Us

Remote, Us

We are one team, one fight helping our customers stop breaches!Here is what I do in my current role on the Technical Account Management team at CrowdStrike:Establishing successful customer partnerships with emphasis on product and service value for account stakeholders across business verticals. Managing account relationships from product adoption to sustainment success, our role is geared towards effective client problem solving with superior customer service.Some key accomplishments:- Leverage past product administration and practical engineering skillset to proactively engage customers building strong relationships through the account relationship- Strategic guidance development identifying product utilization strengths and areas of focus ensuring future renewals and new business opportunities- Establish product value with existing and upcoming feature sets identifying existing tool overlap ensuring product and organizational use case alignment- Build product confidence showcasing value though health checks, feature briefs and posture assessments via proactive relationship management

Loveland, Colorado, Us

I report to our platform CISO and are responsible for supporting the execution cybersecurity initiatives across all water quality OpCos. I closely collaborate with OpCo associates, stakeholders and other WQ IT Shared Services associates to ensure we are implementing security best practices that protect our customers’ and associate’s data and meet relevant regulatory compliance requirements.Some highlights of what I do include:Oversee and incorporate changes in the cyber threat landscape response through improved automated incident response and repeatable processes.Track progress of security initiatives and escalations.Confidently communicate with all levels of the IT and cybersecurity organizations to achieve desirable outcomes of risk reduction and management within predefined thresholds through the risk management framework.Oversee and incorporate changes in the cyber threat landscape response through improved automated incident response and repeatable processes.Able to dig into the details as needed while focusing on the key strategic priorities.Manage and utilize best of breed security tools such as CrowdStrike Falcon X, Rapid 7, CyCognito, Splunk and more.

Denver, Colorado, Us

Taking our passion for our customers and successful outcomes to a new level. Within our Threat and Vulnerability Remediation practice, our goal is to work together to become the premier trusted advisor ensuring customer success at all levels.What I do:Engage with customers across all levels of vulnerability program management maturity to assess current state and identify areas of improvement architecting a desired future state focused on long term success. Building customer partnerships to identify customer needs and show value leveraging current state KPI/KRI data points establishing baseline and future state goals.KEY ACCOMPLISHMENTS:• Establish critical customer partnerships showing initial and long-term value leveraging existing tools, policies, security frameworks and services.• Build relationships with stakeholders to perform needed architecture reviews of network, vulnerability scanner and remediation toolsets ensuring operational efficiency• Identify areas of program improvement ensuring existing detection and remediation toolsets are fully leveraged and integrated with the overall organization vulnerability management program• Drive continuous remediation program adoption aligning program future state with organizational policies, SLA requirements and security control frameworks

Denver, Colorado, Us

Threat and Vulnerability Management Remediation assists clients in minimizing exploitable security weaknesses by providing risk-based remediation advising, VM process validation, and data driven metrics that tie into the overall security program. We assist by applying an adversarial perspective and a methodological approach to discovering, prioritizing, remediating and verifying vulnerabilities within your unique environment.

Providing top level escalation for Information Security related assessments, response, troubleshooting, design and implementation ensuring business and budget alignment. Interact with core IT business units providing analysis and recommendation on technology driven initiatives. Provide hands-on administration of key security solutions within the areas of vulnerability management, encryption, auditing, event management, detection, prevention and incident response. Document new and existing policies. Provide training and mentorship to other team members and business stakeholders. KEY ACCOMPLISHMENTS:- Successfully implemented enterprise patch management solution for 7K systems reducing risk- Increased visibility with reengineering key network vulnerability management solutions maximizing efficiency- Provide collaborative solutions review, analysis, design and implementation ensuring success at all levels- Designed and implemented Azure hybrid solutions including MFA, conditional access, enterprise application and identity management- Manage best of breed security tools such as CrowdStrike Falcon X, McAfee, Nessus and more.

Jacksonville, Fl, Us

Administer an information systems program to validate security policies and regulatory requirements are met across the business, ensuring the company and its systems are protected from domestic or international security threats. Evaluate security controls to ensure effectiveness and compliance with the information security program and regulatory requirements; manage security control remediation efforts; and support internal and external information security related audits. Use information security tools and procedures to respond to inquiries. Recommend security solutions, advises on systems and application-level security configurations, and investigate/mitigate security risks as required.KEY ACCOMPLISHMENTS:- Successfully managed multiple security architecture initiatives to provide improved security enterprise wide- Application of operational leadership to successfully work across functional areas to maximize project initiatives- Provide subject matter expertise for enterprise risk management teams to ensure proactive systems security

Denver, Co, Us

I protect state information technology assets and infrastructure from external as well as internal threats, contribute to strategic budget planning for future upgrade initiatives, and collaborate with other departments on key enterprise security projects. Analyze and troubleshoot problems, developing and recommending effective solutions to meet business objectives. Lead the design, configuration, deployment, and maintenance of the comprehensive enterprise security infrastructure, providing peer mentoring and onboarding training. Manage agency and data center firewalls, enterprise web filtering, endpoint security systems, VPN/remote access, access control, and other security devices. Complete security reports and audit responses for state regulatory compliance. Develop state security policies, guidelines, best practices, and strategy. KEY ACCOMPLISHMENTS:- Reduced actionable security events and improved overall threat awareness resulting in an enhanced security posture by collaborating on the implementation of next generation application aware firewalls - Improved security and reduced costs through the introduction of an enterprise-wide centralized VPN solution for state employees ensuring success at each phase of implementation- Enabled secure network access between executive and state agencies, and improved access controls assisting with key network re-architecture - Increased agency threat scanning statewide through designing and architecting a virtual threat and vulnerability scanning solution- Enhanced audit capabilities by implementing a state-wide firewall audit and change control solutionTECHNICAL SCOPE: Cisco ASA Firewall, CrowdStrike, Enterprise VPN, Palo Alto Firewall PA7050, M100 McAfee MFE and Sidewinder, FireMon Security Manager, Red Hat Enterprise

Honolulu, Hawaii, Us

I served as primary point of escalation for network, server, and security related issues for this provider of customized health insurance third-party administration services for state and self-funded health plans. Advised on needed design and networking architecture improvements to address performance and endpoint security concerns. KEY ACCOMPLISHMENTS:- Improved resource management efficiency by migrating legacy VMWare platform and legacy standalone systems to a consolidated Hyper-V VM environment delivering needed high availability and off-site redundancy - Upgraded Active Directory environment from 2003 to Server 2012 providing a needed framework for future server upgrades- Enhanced endpoint/server security and auditing capabilities through improvements to Active Directory group policy management TECHNICAL SCOPE: VMWare ESX, Hyper-V 2012, SQL, Exchange, File Storage Servers, Active Directory, Fortinet Firewall

St. Augustine, Fl, Us

I administered and maintained all aspects of campus network operations, security, design and architecture of the college wired/wireless networks, serving as the principal escalation contact for any technical issues. Led and trained a 3-person team of technology services professionals to implement new initiatives and projects ensuring on time and on budget delivery. Completed wide-area load balancing, bandwidth management, intrusion prevention, firewall and next generation security monitoring. KEY ACCOMPLISHMENTS:- Improved overall campus security posture by setting up network monitoring and forensics platforms to proactively identify internal and external threats allowing for faster reaction and remediation times to security events- Finalist in "Best Practices in Mobile & Wireless" awards program at Computerworld's Mobile & Wireless World Conference for the design and architecture of an enterprise wide secure wireless solution- Saved thousands of dollars on costly annual maintenance renewals by completing a system wide replacement of all Cisco switching/routing with Juniper EX series hardware- Ensured high availability by maintaining appropriate secure software code levels through numerous server set-ups and migrations, new software integrations, upgrades, firewall and wireless improvements and expansion- Expanded customer support and wireless capabilities for students by transitioning from an Alcatel wireless infrastructure to enterprise Aruba hardware- Enhanced endpoint interrogation before accessing secure networks through implementing next generation VPN technology including 2 factor capability for secure systemsTECHNICAL SCOPE: Q1Labs, RSA NetWitness, HP TippingPoint, Nessus, Exinda 1800 Series, Bluecoat/Packeteer, Microsoft Exchange, Office 365, Cisco, 3COM, Juniper, Hyper-V, SQL

St. Augustine, Fl, Us

I managed intrusion prevention systems (IPS), completed vulnerability assessments using a forensics platform and network analysis to ensure proactive network security. Administered and maintained both LAN/WAN networks utilizing Juniper EX series and Cisco switches, router platforms and monitoring firewall performance. KEY ACCOMPLISHMENTS:- Implemented needed in-line threat detection capability via TippingPoint IPS as well as internal and external vulnerability threat scanning using Nessus to identify vulnerabilities within devices/systems- Improved threat event log management from edge to endpoint leveraging QRadar for SEIM management- Enhanced VLAN security within campus environments providing secure data zones for resource protection- Ensured endpoints were patched at all times by implementing improved endpoint patch detection and remediation - Replaced and consolidated older, standalone energy inefficient servers to more cost effective Microsoft Hyper-V- Introduced internet load balancing using FatPipe to provide redundant internet and external DNS, and configured colocation services and instituted SQL and key server load balancing across locations for improved redundancyTECHNICAL SCOPE: Q1Labs, RSA NetWitness, HP TippingPoint, Nessus, Omnipeek, Juniper EX Series, Cisco Routers & Switches, FatPipe, Junos Space, Dell PowerEdge, Equallogic SAN Platform, SCCM, Exinda 1800 Series, Bluecoat/Packeteer, Aruba 6000, Windows Server 2003 – 2012, Windows XP - 8.1, Exchange 2003 – 2010, Active Directory, LYNC 2010, IAS and TMG Software

Bachelor Of Science, Public Administration

As, General Studies