While continuing to be successful proving the value FullStory brings to an organization pre-sale ( achieved President's Club for the second year in a row), I've identified, lead and brought to successful conclusion a variety of projects to help the FullStory organization move forward with confidence and efficiency. Those include, but are not limited to: rethinking the Feedback loop, getting to market internal competitive intelligence tools, and new product development alignment between Product and frontline personnel.

Sales Engineering and Solutions Consultation. As an Enterprise Sales Engineer for the industry leading Digital Experience Intelligence platform, I specialize in sparking imagination by proving the art of the possible. While doing so, reaching the company's first ever President's Club.

As the second Customer Success practitioner at FullStory, I had the opportunity to participate in the building of a Customer Experience org. The Success arm to CX should carry the torch between the entire organization and customers to help direct the future of the product and enabling the execution of measurable ROI supporting Product Led Growth. Ultimately helping solve your market's business problems and objectively prove you are doing it.Consistently drove Customer Defined Desired Outcomes in a book of business worth over $3 million made up of some of the biggest and most strategic customer accounts.

Duties include, but are not limited to: Salesforce Admin, Sales Engineer, Technical Architect of Sales & Marketing Solutions, Marketing Automation Admin (Salesfusion), Sales & Marketing Analyst, Process Documentation, Sales Enablement & Training, Reporting & Analytics, etc. A lot of hats, of course, most specifically aimed at supporting revenue growth.

Participate in various promotional events (part-time). Duties include an execution consisting of the welcoming and educating of consumers accompanied by the highest level of customer service to insure each visitor leaves with superior brand awareness to which they came. Previously on the Northern California team from May '12 to June '14.Note: This was just a fun part-time job on weekends. Why do I still put this on my profile? Ask me!

As an Implementation Consultant, I served as a point-person for new Pardot clients, helping them integrate marketing automation into both their business initiatives and goals and technology stack. My responsibilities included technical integration, teaching clients how to use Pardot (both sales and marketing departments), strategizing on marketing and industry best practices, trouble-shooting issues and fielding new feature ideas and requests. Client success was the number one priority, providing them with the resources and tools needed to accomplish their goals.

Created and prioritized strategic target account lists within a defined territory and collaborating within a team selling model to develop and implement strategies of attack with greater account team. This included using a hunter mentality to research and build new and existing accounts.Educating prospects on the value of marketing automation and how it integrates within the Salesforce ecosystem was key to consistently achieving monthly quotas of qualified opportunities and closed business.Consistently ranked in monthly top 20% in both ACV and +2 Stage Pipeline generated, including (to date) having sourced over $200k and +1.2M respectively. Senior distinction came from a combination of tenure, consistently exceeding monthly quotas and displaying leadership skills. Also, served as team Philanthropy Chair.

Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Salesforce products. Granted the opportunity to be a founding member of new Atlanta hub team and played an important role in training and on-boarding of new hires, as well as cultivation of unique hub culture. Nominated Team Sales Operations Chair to set and enforce ROE and elected Team Lead by peers. Member of interview panel to help in hiring of new team members.Consistently ranked in monthly top 20% in both ACV and +2 Stage Pipeline generated, accounting for over $600k and $1.9M in those respective categories and completed all Salesforce Foundation volunteer hours in FY’15.

Built sales organization from the ground up, conceptualizing and realizing a strategic plan that generated an increase in revenues by over 200% in the first year through consistently exceeding monthly revenue quotas and new account generation. Hire, train, and manage national sales force that services both major national retailers and small independent accounts, includes acting as primary contact for sales team day-to-day operations. Support sales force with intensive phone and in-person trainings, development and execution of ad hoc analytics, sales incentive programs, custom sales tools and creative promotional strategies.Play pivotal role in the planning of company-wide marketing strategies, budget expenses, projections, forecasting, and promotional activities. Responsible for managing the acquisition, launch and continuing relationships with major national retailers.Constant formulation, implementation and review of internal and external standards of business procedures and sales tools to increase efficiency and productivity.

Responsible for launching brand, Yellow 108, to the North Pacific (Northern California & Reno, Oregon and Washington) region through B2B sales. Daily duties included: identifying and prospecting ideal product destinations, initiating buyer communication, follow through to closing sale, and continued account management.Networking, data mining, merchandising and balancing of budgets were extremely vital to success. Marketing efforts included the creation, and sometimes appropriation, of events and the partnerships therein, as well as, playing a key component of entire company’s promotional strategy.

Worked closely with Account Managers and Coordinators to secure advertisements, build relationships and prospect new advertisers for both print and digital entities. Aided the sales and marketing department with preparation of events and programs, and interact with record labels, clubs and other outlets. Daily duties also included completing RFP's, filing IO's, conducting research, managing budgets, preparing and coordinating presentation decks, and making travel arrangements.Helped with the inner workings of all other business related departments.