Bill Roberts Email & Phone Number

Teaneck, Nj, Us

Yokohama, Kanagawa, Jp

Yokohama-Shi, Kanagawa, Jp

Charged with growing market penetration, capture rates, and overall portfolio growth of commercial lending products for Nissan's captive finance company. Focused on working with business certified dealers.

Yokohama-Shi, Kanagawa, Jp

Build, develop, foster and manage relationships with new and existing corporate clients in Northeast region and remain abreast of their evolving needs. Review client requirements on an on-going basis and provide them with a business cases that represent features and competitive advantages of the latest models to ensure optimal product fit meeting their respective business goals. Review ratings, studies and competitive intelligence to ensure fleet offered meets marketed claims, provides clients with the most reliability, and is the best on the road with respect to safety standards. Negotiate reasonable and profitable purchasing terms for all commercial contracts.

Achieved annual double-digit commercial fleet growth in the Metro NYC/Southern CT territory by maintaining/growing volume with existing customers, as well as winning new business. Volume grew from 1,173 vehicles in 2010 to 1,450 vehicles in 2012.Success is largely attributed to understanding the unique business needs of each customer in order to provide fleet solutions that provide value, both in terms of Total Cost of Ownership and vehicle attributes.

Purchased, launched and grew this children’s premium art services franchise into a local business with $200,000+ in annual revenue and net profit margins averaging 50%.Growing this business required exceptional business management, sales, marketing, team-building and customer relationship management skills.

Held various management positions including Sales Market Manager, After Sales Market Manager and Customer Satisfaction Manager. Increased new and pre-owned market share, advertising share of voice and unit sales in the St. Louis market compared to national averages.Improved service capacity, parts sales and profitability of the Jaguar dealer network in the New Jersey market.Created and launched an innovative company magazine that developed into the unified voice of company-to-dealer communications.Developed and implemented a global owner satisfaction measurement tool which focused on vehicle sales and service experiences. This tool tracked closely with business processes to help dealers improve operations, as well as loyalty and customer advocacy. Marketing/Brand Management Professional, Nestlé USA

Vevey, Ch

Vevey, Ch