Bill Simms Email & Phone Number

I lead highly engaged engineering teams to success within systems architecture, development, maintenance, and production support of critical regulatory and non-regulatory systems. As a change agent, I drive continuous improvements in our day-to-day and strategic processes that are used in the management of software development, support, planning, and.

Greater Denver Area

• Led software development and support operations for Schwab’s advised client billing system technology group
• Led the team through a significant advised-fees billing error recovery caused by a system failure. Over 95% of fees were recovered in 2 days, the remainder over the course of 1 week
• Led the team through a complex root cause analysis effort that involved multiple areas within Schwab and our systems vendor. Found multiple likely causes and implemented action plans to close those gaps by successfully.
• Saw a need and filled a gap by designing and developing a scorecard for Core Technology Services (CTS) Rules of the Road. Implemented the scorecard and initial measurement to help management assess our process maturity
• Volunteered for additional projects including facilitating the CTS Release Manager forum from Q1 2013 through Q2 2014. Through this forum we improved consistency in release management practice adoption across CTS and.

Greater Denver Area

• Developed a resource and allocation-forecasting model for use across Client Reporting Technology (CRT) to enable more predictive views into resource availably as project demands emerged
• Improved processes and procedures used during Letters development projects resulting in an overall reduction in production defect leakage and reduced project cycle times
• Successfully incorporated centralized QA processes within the Letters and Trade Confirmations application areas which resulted in higher quality releases to production and a 50%+ reduction in change related incidents
• Reduced distributed side processing time for statements month end production by 60% through software architecture improvements. This resulted in avoiding a $1M infrastructure investment and associated ongoing.
• Managed the offshore program across CRT contract/work order negotiation and vendor performance management
• Aggressively managed team performance including supervising individual performance plans and involuntary terminations. These actions resulted in higher team engagement and productivity

Scottsdate, AZ

Spearheaded strategic and tactical activities for 41-member staff, including 25 Application Developers, 6 System Engineers, and 10 contractors. Partnered with corporate leaders in the IT prioritization council to outline enterprise-wide IT decision frameworks and policies. Directed delivery of IT projects, ensuring adherence to project.

Led global (U.K., U.S., India, Australia) group of 75 staff including 20 architects in multi-layered program with several tactical projects, designed to reengineer core company platforms for cost effectiveness and alignment with leading-edge architectural guidelines. Defined strategic architectural direction, oversaw compliance with standards, and led.

Led the architecture, design, and development of integration technologies, including those used for merge diverse ERP systems and account payable modules. Partnered with direct sales force team, providing expertise in client meetings and delivering solutions to advance the sales process. Directed integration of client ERP systems into company processing.

Directed team of 12 in creation of all aspects of web development, from business analysis and architecture/design to development, testing, and operations. Supported raising of capital by delivering product demonstrations and development plans to investors, and spearheaded environment configurations including hardware procurement and vendor/availability.