Bradley J Fattori Email & Phone Number

Adelaide, South Australia, Australia

Fleet Space Technologies is a space company based in Adelaide, South Australia, with offices in the US, Canada, Luxembourg and Chile. Fleet designs, builds and operates a constellation of microsatellites that deliver universal connectivity across the globe.Recently, Fleet launched ExoSphere, a solution for the mineral exploration industry providing.

Adelaide, South Australia, Australia

South Australia, Australia

Manage national (SYD & ADL) team of front-line engineers delivering incident and change management to national enterprise and government customer base for TPG, iiNet, Internode, Adam & TransACT brands. Manages SLAs & OLAs, providing staff development, external vendor & client relationship management, process development and reporting

Adelaide, Australia

• As the Corporate Support Manager, I lead, develop and coordinate all Corporate Support staff to deliver an exemplary level of service to Business, Enterprise, and Government clients.Achievements:
• Intergration of Adam, Transact, Netspace & Westnet products and customers to iiNet Corporate Support.
• Aligned internal processes & procedures to ITIL standards.
• Development of internal tools to improve staff & outage management.
• Project Management of service improvements… Show more As the Corporate Support Manager, I lead, develop and coordinate all Corporate Support staff to deliver an exemplary level of service to Business, Enterprise, and.
• Project Management of service improvements across delivery, provisioning and assurance for Government customers.Duties and Responsibilities:

Adelaide, Australia

• Senior specialist in the Corporate Support team managing the daily running of the team. The position focuses on leadership development, process development, maintaining relationships with corporate stakeholders and.
• Implemented interstate hardware project to provide improved response times for assurance.
• Identified, documented and trained group on carrier escalation criteria and procedures to improve assurance service levels.
• Documented… Show more Senior specialist in the Corporate Support team managing the daily running of the team. The position focuses on leadership development, process development, maintaining relationships with.
• Documented assurance processes and support methods on corporate products.Duties and Responsibilities:
• Technical escalation point within the team.

Adelaide, Australia

• The position was a front line support role supporting Corporate and Government clients. The role required myself to make improvements in my education and progression in my skill set to perform a more technically.
• Internode Business Connect (Business MPLS VPNs).
• Wideband Services (Fibre, WTX, XYZed SHDSL, Extreme SHDSL Hatteras, direct Ethernet (iPOP)).
• Internode Datacentre and… Show more The position was a front line support role supporting Corporate and Government clients. The role required myself to make improvements in my education and progression in my skill set.
• Internode Datacentre and co-location services.
• Windows 03/08 IIS and Unix Webhosting.

Adelaide, Australia

• Providing second level support to Helpdesk issues. Dealing directly with wholesale providers (Optus, Telstra) with fault logging.
• Advanced ADSL troubleshooting (Analysing TDR tests)
• DNS record setups (BIND) and troubleshooting
• Windows (IIS 2003) & Unix apache web-hosting troubleshooting
• Creation & troubleshooting of customer email mappings
• Analysing and logging faults with our wholesale providers.

Provided level 1 helpdesk ADSL support for home and business clients.