Brandi Williams Email and Phone Number

• Recruiting Functions:Sourcing and attracting candidates through channels such as job boards Screening resumes Coordinating and scheduling interviewsNegotiating job offers HR Functions:• Leave Administration: As applicable, FMLA administration, worker compensation support, leave of absence coordination.• Employee Relations: Act as a point of contact for employee inquiries, concerns, and conflict resolution. Provide guidance to employees and management on HR… Show more • Recruiting Functions:Sourcing and attracting candidates through channels such as job boards Screening resumes Coordinating and scheduling interviewsNegotiating job offers HR Functions:• Leave Administration: As applicable, FMLA administration, worker compensation support, leave of absence coordination.• Employee Relations: Act as a point of contact for employee inquiries, concerns, and conflict resolution. Provide guidance to employees and management on HR policies and procedures.• Compliance: Stay current with labor laws, regulations, and industry best practices. Ensure compliance with all applicable employment laws and regulations. Task include:Non-discriminatory postings and hiring, Pay deductions, and Providing healthcare coverage.• Data Management/Planning: Maintain accurate and up-to-date employee records. Generate HR reports and analytics for management as needed. Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.• Policy Development: Participate in the development and revision of HR policies and procedures. Communicate policy changes to employees and ensure understanding and compliance.• HR Projects: Contribute to HR-related projects, such as employee engagement initiatives or process improvements.• Onboarding/Offboarding: Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services as well as Exit interviews• Development: Coach and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training• Connection Building: Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders• Resources: Point of contact for all questions related to human resources (benefits, PTO, payroll, etc.) Show less

• Confer with customers by telephone or in person to provide information about products or services• Updated and maintained records of customer transactions.• Recorded detailed inquiries and costumer complaints.• Check to ensure that appropriate changes were made to resolve customer problems.• Determined charges for services requested and arranged for billing.• Sent unresolved customer grievances to designated departments for further investigation.• Occasionally… Show more • Confer with customers by telephone or in person to provide information about products or services• Updated and maintained records of customer transactions.• Recorded detailed inquiries and costumer complaints.• Check to ensure that appropriate changes were made to resolve customer problems.• Determined charges for services requested and arranged for billing.• Sent unresolved customer grievances to designated departments for further investigation.• Occasionally maintained cleanliness of garments and visual store goals. Show less

• Trained new employees on H&M polices and procedures• Conducted workshops on how to work as part of a team to accommodate large holiday rushes• Trained veteran associates on opening and closing the store in an efficient manor• Arranged workshops on how to size and set garments as well as correct care of the merchandise• Kept clear concise data on training materials of the store