- Led a team of 8 Home Theater sales specialists to exceed market KPIs by 15% in Audio Attach and TotalTech Membership Attach.- Lead a sales floor of 20+ employees ensuring excellent customer service to attain a daily store revenue goal of $75,000.- Observed what gaps employees were lacking and completed 3 coachings a day based on those gaps leading to a 15% increase in department KPIs quarter over quarter.- Conducted 6-8 monthly one on ones with employees around performance metrics.- Partook in bi-weekly leadership meetings within our store and monthly department specific leadership meetings among leaders within the market. - Conduct daily check-ins and check-outs with employees around sales metrics and deliver daily goals to each individual.- Completed daily business recaps regarding store performance for future strategy and planning.- Ensure the store is generating 5 qualified leads per day in Best Buy’s In Home or B2B Business.

- Consistently achieved a 100% revenue to goal and exceeded market KPI Goals for premium mix by 25%- Conducted 2-3 daily knowledge coachings to ensure all team members are LG proficient.- Took part in monthly nation-wide meetings to discuss LG’s market strategies, goals, and metrics.- Led bi-weekly Presentations to inform the department with LG’s performance and strategies going forward.- Utilized networking skills to maintain a clientele list allowing a recurring revenue stream through future business.- Generate 5 qualified leads per week for Best Buy’s In Home or B2B Business