Lead Experience Specialist
Current
Aug 2023 - Present
AeroLeads people directory · profile
Brandon Stephenson Email & Phone Number
Lead Experience Specialist
at
Rivian
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead Experience Specialist
Location
Brooklyn, New York, United States
Company size
Who is Brandon Stephenson? Overview
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Quick answer
Brandon Stephenson is listed as Lead Experience Specialist at Rivian, a with 2511 employees, based in Brooklyn, New York, United States. AeroLeads shows a matched LinkedIn profile for Brandon Stephenson.
Brandon Stephenson previously worked as Experience Supervisor at Best Buy and LG Home Theater VPL at Best Buy. Brandon Stephenson holds Civil Engineering from Florida State University.
Company email context
Email format at Rivian
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Rivian
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Profile bio
About Brandon Stephenson
I have over 8 years of experience in sales, customer experience, and team leadership. Currently, I'm a Field Sales Advisor at Rivian, where I transitioned from managing customer interactions and KPIs as a Lead Experience Specialist to a more sales-focused role. I now drive sales efforts, leveraging Salesforce to maintain a strong pipeline and deliver results.Before Rivian, I spent 7 years at Best Buy, progressing from seasonal roles to a supervisor position in the Home Theater department. My leadership helped exceed KPIs and achieve significant sales milestones, earning multiple awards including Store Solutions All Star and department MVP.I’m passionate about combining technical expertise with a customer-first approach to consistently exceed targets and drive success.
Current workplace
Brandon Stephenson's current company
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Rivian
4 roles
Brandon Stephenson work experience
A career timeline built from the work history available for this profile.
Experience Supervisor
- Led a team of 8 Home Theater sales specialists to exceed market KPIs by 15% in Audio Attach and TotalTech Membership Attach.- Lead a sales floor of 20+ employees ensuring excellent customer service to attain a daily store revenue goal of $75,000.- Observed what gaps employees were lacking and completed 3 coachings a day based on those gaps leading to a 15% increase in department KPIs quarter over quarter.- Conducted 6-8 monthly one on ones with employees around performance metrics.- Partook in bi-weekly leadership meetings within our store and monthly department specific leadership meetings among leaders within the market. - Conduct daily check-ins and check-outs with employees around sales metrics and deliver daily goals to each individual.- Completed daily business recaps regarding store performance for future strategy and planning.- Ensure the store is generating 5 qualified leads per day in Best Buy’s In Home or B2B Business.
Jan 2022 - Aug 2023
Lg Home Theater Vpl
- Consistently achieved a 100% revenue to goal and exceeded market KPI Goals for premium mix by 25%- Conducted 2-3 daily knowledge coachings to ensure all team members are LG proficient.- Took part in monthly nation-wide meetings to discuss LG’s market strategies, goals, and metrics.- Led bi-weekly Presentations to inform the department with LG’s performance and strategies going forward.- Utilized networking skills to maintain a clientele list allowing a recurring revenue stream through future business.- Generate 5 qualified leads per week for Best Buy’s In Home or B2B Business
Aug 2020 - Dec 2021
Sales Advisor
Jun 2016 - Jul 2020
Team & coworkers
Colleagues at Rivian
Other employees you can reach at rivian.com. View company contacts for 2511 employees →
SR
Stephen Reed
Colleague at RivianSykesville, Maryland, United States
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RS
Rachel Simmons
Colleague at RivianHouston, Texas, United States
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MR
Mark Roland
Colleague at RivianDetroit Metropolitan Area, United States
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PM
Patrick Maher
Colleague at RivianShortsville, New York, United States
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FF
Frank Falotico
Colleague at RivianWexford, Pennsylvania, United States
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MR
Md Riyan
Colleague at RivianDhaka, Bangladesh
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FR
Frederick Renn
Colleague at RivianCanada
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KJ
Kenneth Jones
Colleague at RivianGreater Chicago Area, United States
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TA
Tracey Alcalá
Colleague at RivianFullerton, California, United States
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HL
Hector Lara
Colleague at RivianCypress, Texas, United States
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Stephen Reed
Colleague at RivianSykesville, Maryland, United States
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RS
Rachel Simmons
Colleague at RivianHouston, Texas, United States
View →
MR
Mark Roland
Colleague at RivianDetroit Metropolitan Area, United States
View →
PM
Patrick Maher
Colleague at RivianShortsville, New York, United States
View →
FF
Frank Falotico
Colleague at RivianWexford, Pennsylvania, United States
View →
MR
Md Riyan
Colleague at RivianDhaka, Bangladesh
View →
FR
Frederick Renn
Colleague at RivianCanada
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KJ
Kenneth Jones
Colleague at RivianGreater Chicago Area, United States
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TA
Tracey Alcalá
Colleague at RivianFullerton, California, United States
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HL
Hector Lara
Colleague at RivianCypress, Texas, United States
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2 education records
Brandon Stephenson education
Civil Engineering
Engineering Science
FAQ
Frequently asked questions about Brandon Stephenson
Quick answers generated from the profile data available on this page.
What company does Brandon Stephenson work for?
Brandon Stephenson works for Rivian.
What is Brandon Stephenson's role at Rivian?
Brandon Stephenson is listed as Lead Experience Specialist at Rivian.
Where is Brandon Stephenson based?
Brandon Stephenson is based in Brooklyn, New York, United States while working with Rivian.
What companies has Brandon Stephenson worked for?
Brandon Stephenson has worked for Rivian and Best Buy.
Who are Brandon Stephenson's colleagues at Rivian?
Brandon Stephenson's colleagues at Rivian include Stephen Reed, Rachel Simmons, Mark Roland, Patrick Maher, and Frank Falotico.
How can I contact Brandon Stephenson?
You can use AeroLeads to view verified contact signals for Brandon Stephenson at Rivian, including work email, phone, and LinkedIn data when available.
What schools did Brandon Stephenson attend?
Brandon Stephenson holds Civil Engineering from Florida State University.
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