At Insight as an Account Executive, I will be prospecting customers, advising and nurturing existing accounts, and driving B2B sales to grow the adoption rate and impact of new technologies.

•Performed remote managed IT services for large-scale clients, ensuring seamless operations.•Achieved a 98% resolution rating by successfully resolving web, phone, and chat tickets.•Managed multiple simultaneous ticket mediums to maintain efficient service delivery.•Collaborated with senior service desk representatives to resolve complex technical issues.•Executed remote control system administration to support client infrastructure.

•Work within data systems to manage and analyze data using SQL, Tableau, Python, Excel, and other relevant tools.•Identify patterns and provide actionable insights through data interpretation software to support decision-making.•Create reports and data visualizations that inform new and upcoming business projections.•Leverage data analysis skills to contribute to the growth and development of Florida’s friendliest hometown.

•Examine county and state records, surveys, and general property information to ensure accurate title transfers.•Identify and analyze liens, judgments, and mortgages that could affect property transactions.•Review general homeowner information to prevent issues during the title transfer process.•Compile and relay critical information to closing agents for the finalization of home purchases.

•Engage with new homeowners to ensure a smooth transition and provide essential information.•Assign new golf information and gate cards for residential access, enhancing community integration.•Perform data entry to maintain accurate and up-to-date records.•Assign new home keys and mailbox numbers, ensuring security and convenience for residents.•Coordinate with outside title companies to streamline processing and documentation.•Capture and manage residential photos for official records and community use.

•Manage produce orders to ensure fresh and high-quality inventory.•Oversee safe and end-of-day routines to maintain security and operational efficiency.•Record donations accurately for transparency and accountability.•Deliver quality customer service to enhance customer satisfaction and loyalty.•Train new hires as part of the training team, ensuring they are well-prepared and knowledgeable.•Resolve customer conflicts effectively to maintain a positive shopping experience.•Maintain cashflow records and safe counting procedures to ensure financial accuracy and security.