Brandy Sampson Email & Phone Number

Kent

• Pull daily reports from Moraware for new customers and enter the data into Excel.• Create Counter-go (digital drawings) in Moraware for new orders.• Review order acknowledgements from vendors (based on Po’s created).• Enter PO data into Excel• Create and manage outstanding Po’s for branch. • Manage physical inventory totaling over 2 million dollars. • Enter other order details needed into Excel or Moraware• Receive Po’s in Microsoft Dynamics GP, Excel and if necessary, Moraware• Process end of month billing for all material received • Any other projects assigned by manager

Kent, Washington

• Process template paperwork (calculate square footage, linear footage, look for discrepancies)• Update Moraware with changes• Send refund/add-charge requests to sales people• Relay refund/add-charge information to customers• Work with outside accounts on PO corrections• Create shop packets• Process tile measures (calculate square footage, look for discrepancies)• Process end of month billing for major account• Any other projects assigned by manager

Kent

• Interface with Dealers, Contractors, Designers and Home Owners.• Main point of contact between sales staff, dealers & production staff. • Manage many multi-layer projects at any given time. • Estimate projects and create jobs for production. • Work close with scheduler to manage timelines. • During low times, continue education on current policies and product knowledge. Create easy to follow staff filing system and desk organizations policy. • Worked with our satellite branches to input and coordinate international ship out job.

• Assisted customers with the fundamentals of design process.• Eased customer frustration with constant follow up and customer service. • Maintained contact with installers, fabricators and vendors during various projects. Headed up store volunteer program coordinating various community outreach projects. • Extensive customer service training including charge backs, change orders, and refunds. • Member of safety committee and multicultural awareness caption.

Bachelor'S Degree, Business Administration And Management, General

Business Administration And Management, General

High School Diploma, General