I am a technology-focused leader with extensive experience in the CRM space (enterprise and non-profit) focused on Agile application development. Over 25 years of experience in the financial services industry ranging from the retail branch, customer service, operations, international, and other technology-related positions.I have actively partnered with non-profit organizations in navigating and overcoming technological challenges. Through strategic problem-solving and innovative solutions, I've supported the integration of digital tools to streamline daily operations, enhance community outreach efforts, and maximize organizational efficiency.Specialties: Customer Relationship Management software, Agile-Scrum, Data Analytics, Business Analysis, Project Management, Application Software Development, Insourcing, Vacation Rental Management and Marketing, Land Conservation, Urban Forestry, and coordinating community volunteer events. Proficient in Spanish.Certified SAFe® 4 Agilist - 2018
Listed skills include Development, Banking, Sharepoint, Sdlc, and 24 others.