Senior Director, Technical Account Management
Current
Apr 2022 - Present
AeroLeads people directory · profile
Brian Cate Email & Phone Number
Senior Director, Technical Account Management (Customer Success and Services)
at
Genesys
1 work email found
@inin.com
3 phones found area 317 and 650
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director, Technical Account Management (Customer Success and Services)
Location
Carmel, Indiana, United States
Company size
Who is Brian Cate? Overview
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Quick answer
Brian Cate is listed as Senior Director, Technical Account Management (Customer Success and Services) at Genesys, a company with 6207 employees, based in Carmel, Indiana, United States. AeroLeads shows a work email signal at inin.com, phone signal with area code 317, 650, and a matched LinkedIn profile for Brian Cate.
Brian Cate previously worked as Senior Director, Technical Account Management at Genesys and Director, Technical Account Management of Cloud Customer Care at Genesys. Brian Cate holds Management Information Systems, 2001 from Ball State University - College Of Business.
Company email context
Email format at Genesys
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{first}.{last}@inin.com
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AeroLeads found 1 current-domain work email signal for Brian Cate. Compare company email patterns before reaching out.
Profile bio
About Brian Cate
Brian Cate is a Senior Director, Technical Account Management (Customer Success and Services) at Genesys. He possess expertise in cloud computing, voip, unified communications, service delivery, sip and 14 more skills.
Listed skills include Cloud Computing, Voip, Unified Communications, Service Delivery, and 15 others.
Current workplace
Brian Cate's current company
Company context helps verify the profile and gives searchers a useful next step.
Genesys
8 roles
Brian Cate work experience
A career timeline built from the work history available for this profile.
Director, Technical Account Management Of Cloud Customer Care
Director of Technical Account Management for Genesys. The product portfolio within the Cloud Customer Care team the Technical Account Management program is responsible is for the PureCloud platform and service. The PureCloud is a modern, cloud omni-channel contact center service that is changing the way organizations interact with their customers, globally.
Dec 2016 - Apr 2022
Director, Service Delivery - North America Support
Responsible for our CaaS accounts from a service delivery perspective with emphasis standardizing our Service Delivery methodology and tools, development of team members, escalation management, Service Level Agreement (SLA) governance, and continuous improvement.
Jan 2016 - Nov 2018
Regional Support Manager
As Support Manager of Interactive Intelligence's Communication Cloud Services, I'm responsible for building/leading a global support team to deliver and support our innovative service and providing reputable service delivery to our Cloud customers.
Jan 2011 - Dec 2015
Technical Account Manager
Jan 2010 - Dec 2010
Principle Engineer
Jan 2009 - Dec 2009
Sr. Support Engineer
Jan 2008 - Dec 2008
Support Engineer
Nov 2006 - Jan 2008
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 6207 employees →
AW
Amanda Wright
Colleague at Genesys
Nashville, Tennessee, United States, United States
View →
MP
Mahisha Patel
Colleague at Genesys
San Francisco, California, United States, United States
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HB
Hemalatha Bhaskar
Colleague at Genesys
Windsor, England, United Kingdom, United Kingdom
View →
JR
Jona Riza Calma
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
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RB
Rebecca Bleeker, Ccp, Sphr
Colleague at Genesys
Greater Houston, United States, United States
View →
KD
Kate D.
Colleague at Genesys
Greater Indianapolis, United States
View →
FH
Federico Haustein
Colleague at Genesys
Galway, County Galway, Ireland, Ireland
View →
RP
Ralph Punzalan
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
View →
LS
Lakshmi Santosh Tungam
Colleague at Genesys
Chennai, Tamil Nadu, India, India
View →
BT
Brennen Thaney
Colleague at Genesys
Austin, Texas, United States, United States
View →
Amanda Wright
Colleague at Genesys
Nashville, Tennessee, United States, United States
View →
MP
Mahisha Patel
Colleague at Genesys
San Francisco, California, United States, United States
View →
HB
Hemalatha Bhaskar
Colleague at Genesys
Windsor, England, United Kingdom, United Kingdom
View →
JR
Jona Riza Calma
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
View →
RB
Rebecca Bleeker, Ccp, Sphr
Colleague at Genesys
Greater Houston, United States, United States
View →
KD
Kate D.
Colleague at Genesys
Greater Indianapolis, United States
View →
FH
Federico Haustein
Colleague at Genesys
Galway, County Galway, Ireland, Ireland
View →
RP
Ralph Punzalan
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
View →
LS
Lakshmi Santosh Tungam
Colleague at Genesys
Chennai, Tamil Nadu, India, India
View →
BT
Brennen Thaney
Colleague at Genesys
Austin, Texas, United States, United States
View →
1 education record
Brian Cate education
FAQ
Frequently asked questions about Brian Cate
Quick answers generated from the profile data available on this page.
What company does Brian Cate work for?
Brian Cate works for Genesys.
What is Brian Cate's role at Genesys?
Brian Cate is listed as Senior Director, Technical Account Management (Customer Success and Services) at Genesys.
What is Brian Cate's email address?
AeroLeads has found 1 work email signal at @inin.com for Brian Cate at Genesys.
What is Brian Cate's phone number?
AeroLeads has found 3 phone signal(s) with area code 317, 650 for Brian Cate at Genesys.
Where is Brian Cate based?
Brian Cate is based in Carmel, Indiana, United States while working with Genesys.
What companies has Brian Cate worked for?
Brian Cate has worked for Genesys and Interactive Intelligence.
Who are Brian Cate's colleagues at Genesys?
Brian Cate's colleagues at Genesys include Amanda Wright, Mahisha Patel, Hemalatha Bhaskar, Jona Riza Calma, and Rebecca Bleeker, Ccp, Sphr.
How can I contact Brian Cate?
You can use AeroLeads to view verified contact signals for Brian Cate at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Brian Cate attend?
Brian Cate holds Management Information Systems, 2001 from Ball State University - College Of Business.
What skills is Brian Cate known for?
Brian Cate is listed with skills including Cloud Computing, Voip, Unified Communications, Service Delivery, Sip, Call Centers, Cloud Applications, and Windows.
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