Manage Rail Europe accounts- payments, refunds, credits and bookings. Manage hotel reservations, function as destination representative.

Inventory Control Management. Thomas Cook Canada. Toronto Canada. 2009-2012• Managed hotel room inventory to ensure room quantities were maintained in order sell seats on flights.• Effectively loaded inventory into TTS reservation system • Negotiated and applied better releases allowing for marketable inventory. • Worked in conjunction with; provided manifest and instructions to destination representatives and ground handling personnel.• Liaised with destination staff to address concerns and problem solving as issues arose regarding passengers and hotels.• Maintained and ensured ensure error-free reporting of all bookings to suppliers based contractual agreements.• Ensured all bookings including any additional stop sales, cancellations and modifications are reported as per contractual agreement. • Manage inventory to ensure salable rooms are available at all times.• Manage bumps, including investigation, negotiations and completion of notifications.• Maintained a reciprocal relationship between Buyers, inventory control and the company’s Product Build Department.. Manage Car Accounting for Auto Europe other suppliers.

Operation/GDS Coordinator. Sunwing Travel Group. Toronto. 2008- 2009,• Manage hotel inventory.• Issue group tickets, arrange for the purchase of tourist cards.• Distribute tourist cards for each flight.• Loading inventory into TTS reservation system, applying and • negotiating better releases/cut-offs. • Liaise with staff in destination assisting with any concerns they may have…• Making sure contractual agreements are met and maintained.• Assist with filing of OAG & Atipco fares and schedule.

• Expertise and demonstrated skills in efficiently arranging employee travel arrangements• Experienced in making arrangements for executive travel• Proven track record in trading vacation spots for adverting spots with well-recognized media companies in Canada• Responsible for daily reporting of the manifest to key suppliers • Efficiently managed and maintained media accounts by providing companies with • confirmation letters and invoices • Experience in travel insurance sales• Successfully manage (responsible) for 45 % of company revenue - Hotel and air inventory. • Streamline Auto Europe Accounting System Travel chaos for FIT / ITC & car operations.• Setup (trained staff) and hand over the Auto Europe admin system.• Scheduled and coordinated supplier activities. (meetings)

Sitting in on Public hearings across Guyana and record all that was discussed ; for putting together of a draft constitution for the Government of Guyana.