Manage a team of 5 vehicle application analysts. Responsibilities as listed below. Define data mapping processes for the analyst team. Assigned vendor responsibilities to each team member. Evaluate analysts data sets for enhancement opportunities. Onboarded and defined data mapping for several globally sourced products. Took on additional data mapping responsibilities for several internal business units. Assign product to item hierarchy and categorization.

Designed analyst review tools to track project progress, and time involvement. Implemented a method to estimate project time completion. Guide analyst to solutions for conflicts encountered when processing data. Completed several new projects requiring all parts for a specific VIN to be reported. Reported instances of “not found” website searches with vehicle VIO to product team for potential addition.

Enter information into CMS vehicle application database and CMS asset attribute database. Convert information from AAIA, ACES, and general formats to Napa standards for inclusion into Napa vehicle application database. Output various file types to be loaded into Napa PartPro database. Maintain vehicle translation database for data format conversion. Work with vendors to improve provided application & asset attribute information. Work with CMS programmer to improve and troubleshoot new software additions. Create various reporting tools and reports to be utilized by the product category and sourcing teams. Help data analysts resolve any potential conflicts encountered while reviewing or creating data.Train new application analyst staff.

Enter information into CMS vehicle application database. Convert information from AAIA, ACES, and general formats to Napa standards for inclusion into Napa vehicle application database. Work with vendors to improve provided application information. Work with CMS programmer to improve and troubleshoot new software additions.

Maintaining online inventory, sales, and accounts receivable, accounts payable, status reporting to corporate headquarters. Customer relations, sales and support of automobile parts. Store maintenance. Manage employees schedules

Maintaining online inventory, sales, and accounts receivable, accounts payable, status reporting to corporate headquarters. Customer relations, sales and support of automobile parts. Store maintenance. Manage employee-evening shift.

Helpdesk/Desktop phone support. These duties involved resolving software issues, networking issues, educating end users on usage of pc applications Microsoft Word, Excel, Access, PC Anywhere, and Power Point. Other application support included WordPerfect and Lotus 1-2-3, Organizer. Hardware configuration, troubleshooting, ghosting pc for deployment to customers. Testing new applications and designs. Primary operating systems support included Windows 95, 98, 2000, Novell Netware client along with limited server support on Novell and NT servers.

Network support and maintenance. Desktop PC assembly, configuration on windows operating system. Training of newly configured machines with customers. Helpdesk application phone support for Syscom customers. Primary operating systems supported NT, Windows 98, Windows 95, and dos applications.