*Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments).*Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval.*Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.*Paying close attention to daily operations, recommending and creating improved courses of action where necessary.*Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.*Providing dealership management with weekly reports on the financial condition of the dealership.*Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.*Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.*Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.*Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.*Overseeing the hiring and training of all department managers.*Maintaining an enthusiastic attitude to build positive employee attitudes and morale.*Overseeing and maintaining compensation plans for all employees.*Creating cost-effective advertising programs and merchandising strategies for the dealership.*Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.

*Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments).*Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval.*Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.*Paying close attention to daily operations, recommending and creating improved courses of action where necessary.*Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.*Providing dealership management with weekly reports on the financial condition of the dealership.*Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.*Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.*Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.*Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.*Overseeing the hiring and training of all department managers.*Maintaining an enthusiastic attitude to build positive employee attitudes and morale.*Overseeing and maintaining compensation plans for all employees.*Creating cost-effective advertising programs and merchandising strategies for the dealership.*Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

● Directed dealership to 4 Toyota President Awards, reflecting superior operational excellence● Conducted buying and market trends analysis, maintaining inventory of 450+ units at optimal levels● Introduced customer retention initiatives, improving customer satisfaction scores by 70%